Debt Collector - Houston

Houston, TX Location: Houston, TX Schedule: No evenings or weekends D & A Services is an experienced debt collection agency established in 2010, serving the largest debt purchasers and direct bank issuers. We offer a base pay between $17.00 and $23.00 per hour, plus benefits including 401(k), medical, dental, vision, and more. An uncapped bonus structure rewards Debt Collectors for generating revenue. Responsibilities Manage and collect outstanding debts via phone calls. Initiate contact with debtors to discuss balances, negotiate payment plans, and offer alternative resolution options. Ensure compliance with FDCPA and other relevant laws and regulations. Maintain accurate records of all communications and collection activities. Research debtors' financial situations and credit records to develop appropriate collection strategies. Handle disputes and inquiries in a timely, professional manner. Prepare regular reports on activity, balances, trends, and performance. Review and evaluate existing processes to enhance efficiency while meeting compliance. Collaborate with management on complex cases. Provide exceptional customer service, addressing concerns with professionalism and empathy. Requirements High school diploma or equivalent. Proven experience as a Debt Collector in a third‑party environment with a strong track record in meeting collection targets. Solid understanding of FDCPA and collection laws. Excellent verbal and written communication skills and negotiation ability. Strong organizational and time‑management skills. Analytical skills to develop effective strategies. Ability to build and maintain professional relationships with debtors. Proficiency with debt‑collection software, MS Office, and CRM tools. High integrity, discretion, and ethical standards. Resilience and composure when faced with difficult situations. Join our team as a Debt Collector and play a crucial role in recovering outstanding debts while maintaining positive customer relationships. This is an opportunity to make a significant impact on our organization's financial success. If you are a motivated individual, skilled in debt collection practices, and interested in working in a dynamic, fast‑paced environment, we would love to hear from you. D & A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender, identity, national origin, age, disability, or genetic information. #J-18808-Ljbffr D&A Services, LLC