Risk Technician

Are we RIGHT for you

The word RIGHT stands for what we VALUE : Respect Invest Growth Honesty and Teamwork.

Why join our team

Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical dental and vision benefits 401k paid time off tuition assistance learning and development opportunities employee assistance program and more. To learn more please visit

Job Summary:

Under the direction of the Risk Services Director this position is responsible for providing risk management services and support with the essential functions under Business Insurance Program (Claim Investigation); Real Estate and Property Rights Program; and Risk Services throughout the Middlesex Water Company Enterprise.

Work Performed:

Business Insurance Program (Claim Investigation Program) Essential Functions:

• Manage and review all Risk Reports including but not limited to review of completeness root cause analysis and corrective actions.
• Coordinates investigations and remedial corrective actions with supervisory and/or Dispatch personnel in Operations.
• Manage and coordinate claims with insurance company adjusters.
• Manage and develop various schedules to track claims and litigation.
• Assist in management and coordination of after-hour inquiries regarding claims as needed.

Real Estate and Property Rights Program Essential Functions:

• Assist with inspection of Enterprise properties right-of-ways and easements for potential hazards damage and insurance-related requirements.
• Assist with the day-to-day operations of the Real Estate Property Right Program.

Risk Services - Essential Functions:

• Manage and coordinate area of responsibility on the Risk Department Balanced Scorecard.
• Manage and coordinate Schedule of Action Items for the Enterprise.
• Attend pre-construction project and progress meetings as needed Enterprise-wide.
• Recommends modifications to existing programs and procedures to improve system reliability and reduce liability.
• Contribute to the overall safety awareness throughout the Enterprise.
• Assist in contingency planning and response coordination of emergency situations.
• Communicate with customers contractors attorneys municipalities the general public a responsible and courteous manner.
• Work on projects/other duties as assigned by the Risk Services Director.
• Assist in all areas of the Risk Department when personnel on vacation or leave.

Qualifications:

• High School Diploma or GED required.
• Maintain a valid NJ drivers license.
• At least five years of experience in the area of Transmission and Distribution operations maintenance construction and supervision desired.
• Ability to read understand and use GIS CC&B WAM MWM construction plans and distribution system maps desired.
• Availiability for emergency call-in and on-call assignments as needed.
• Must be able to work outdoors on a year-round basis.
• Be able to work independently with little supervision.
• Strong written and verbal communication skills.
• Strong analytical skills.
• Proficient in Microsoft Office Suite and Adobe Acrobat Pro.
• Experience with databases.

Compensation & Benefits:

Salary Range: $55355 $83034 annually based on experience and qualifications.
Total Rewards Package Includes: - Medical dental & vision coverage (effective first of the month after hire).
401(k) with company match.
Company paid life and disability insurance.
Paid time off and 12 paid holidays.
Tuition assistance and professional development opportunities.

Physical Requirements:

• Ability to climb ladders enter/exit confined spaces enter/exit excavations.
• Able to work outdoors in inclement weather.
• Ability to bend stoop sit for extended periods of time.
• This position requires operation of a computer and other office equipment such as printers copiers scanners and calculators.
• Must have the ability to visually inspect and review hard copy and online documents.
• Must be able to communicate detect converse with discern convey express oneself discuss and exchange information.
• Must be able to occasionally move about inside the office and use stairs to access file cabinets office machinery etc.
• Ability to lift and carry 25 pounds unassisted and at least 50-75 pounds assisted.
• Must be able to remain in a stationary position 50 percent of the time.

Work Authorization & Pre-Employment Requirements:
Candidates must be authorized to work in the United States. All candidates must successfully pass a drug screen pre-employment physical background check and possess a valid drivers license in good standing (if required for the position).

Commercial Drivers License (CDL) Positions:
For positions requiring a Commercial Drivers License (CDL) the use of marijuana (including medical marijuana) or any controlled substances whether prescribed or otherwise is strictly prohibited under Federal Motor Carrier Safety Administration (FMCSA) regulations of the U.S. Department of Transportation (DOT). Such use is a violation of federal law and will disqualify candidates from CDL-required positions.

Pay Transparency:
This job posting complies with the New Jersey Pay Transparency Law (effective June 1 2025) which requires employers to disclose salary ranges benefits and other compensation in job advertisements.

Recruitment Fraud Alert:
We have noticed an increase in recruiting impersonations across the industry where scammers attempt to obtain candidates personal or financial information through fake interviews and offers.
All legitimate communications from Middlesex Water Company and its subsidiaries will originate from the following email domains: @ or @.
Any outreach claiming to be from Middlesex Water Company or its subsidiaries that does not come from these domains should be ignored.

Equal Employment Opportunity:
Middlesex Water Company and its subsidiaries are Equal Opportunity Employers and are committed to creating an inclusive environment for all employees.
We consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity or expression national origin age disability veteran status genetic information or any other characteristic protected by applicable law.

Applicant Communication:
Please note: No phone calls please.

We thank all applicants in advance for their interest; however only those selected for an interview will be contacted.

Required Experience:

IC