Guest Room Attendant | Newark Four Points by Marriott

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. About Us Shaner Hotel Group Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 7 0 full-service, select-service, extended-stay, and resort properties , representing over 8,000 guest rooms across 14 states and three countries . We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property. Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support . Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry. About The Team Shaner Hotels is excited to invite you to join our team at Four Points by Sheraton Newark Airport ! Located less than one mile from Newark Liberty International Airport , our hotel offers a convenient and comfortable experience for both business and leisure travelers. Guests enjoy easy airport access with complimentary shuttle service to all three airport terminals, as well as convenient proximity to Cape Liberty Cruise Port , making the hotel an ideal choice for pre- and post-cruise stays. Our location also provides easy access to some of the area's top attractions, including the Prudential Center in downtown Newark, MetLife Stadium in East Rutherford, and American Dream Mall for shopping, dining, and entertainment. Four Points by Sheraton Newark Airport features comfortable guest accommodations, long-term parking options, flexible meeting and event space, a 24/7 fitness center, and a top-floor restaurant and bar offering guests a relaxing place to unwind. If you're passionate about hospitality and enjoy creating exceptional guest experiences, Four Points by Sheraton Newark Airport offers an exciting opportunity to build your career with Shaner Hotels . Join a team that values service excellence, teamwork, and professional growth while welcoming travelers from around the world. #J-18808-Ljbffr Shaner Group