Disaster Feeding Volunteer
American National Red Cross
The role of Feeding Service Associate is to serve as a member of a temporary work unit on a disaster relief operation to successfully complete their assigned areas of responsibility on a disaster relief operation. They ensure food safety and proper food service in a variety of work locations.
- Serve as Kitchen Crew, Load Master, Communications/Dispatcher, yard Crew, Inventory Crew, Mobile Feeding Crew, Canteen Associate, or other feeding worker position on a disaster relief operation.
- Meeting disaster-caused feeding needs of individuals, families, and communities.
- Preparing and serving meals that meet required cultural, religious, and dietary sensitivities of clients, practicing Safe Food Handling at all times.
- Maintaining clear communication and collaboration with supervisor and peers.
- Ensuring accuracy in all assigned tasks.
- Providing feedback on disaster impact and community recovery, collecting essential elements of information.
- Providing accurate reporting of feeding activity as assigned.
Qualifications:
- Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
- Ability to function in a dynamic and stressful environment.
- Ability to apply basic food safety throughout the feeding process.
- Ability to organize, plan, and allocate resource while using materials and space effectively.
- Ability to participate and contribute in regular meetings.
- Good organizational skills, responsible and punctual.
- Active listening skills and ability to work well with others.
- Ability to implement Standards and Procedures and follow associated job tools including reporting requirements.
- Ability to interact with community members in a clear, compassionate manner.
- Ability to involve appropriate others in managing problems and conflict.
- Ability to acquire, evaluate, and report information accurately.
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
- Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
- Ability to Lift / carry 20 lbs. and/or 50 lbs. multiple times/shift.
- Ability to stand and or sit for two-hour periods, and walk for two miles during a shift.
- Ability to walk on uneven terrain.
- Ability to work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
- Ability to step up/down 18 inches and climb two or more flights of stairs.
- Ability to speak clearly on phone and in person.
- Ability to drive in day time and at night.
- Ability to bend or stoop multiple times.
Regional responses: Shift work determined by the scale of the relief operation
Beyond Regional responses: 12-14-hour days for extended periods depending on distance. Time and length of commitment will vary by operation
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