Dental Office Manager/ Billing & Treatment coordinator

Job Description

Job Description

Benefits:

• Company parties
• Employee discounts
• Opportunity for advancement
• Retirement Account (Simple IRA with 3% match)

Private dental office in Chino CA is looking for an experienced, hands-on Dental Office Manager with strong billing and treatment coordination experience.

Billing is a big part of this position. We need someone who understands dental insurance, out-of-network billing, treatment presentations and collections and can stay on top of the financial side of the practice daily.

We are primarily out-of-network with the exception of Delta Dental and three other PPO insurance. One GP with hygiene, no HMO and no Denti-Cal.

Responsibilities include:

• Out-of-network understanding how to calculate accurate patient fees
• Treatment planning, financial presentations and collecting appropriate deposits upfront
• Understand Cherry financing
• Insurance verification
• Following up on outstanding claims and keeping aging to a minimum
• Monitoring daily production and collections
• Reviewing billing reports, aging reports and accounts with remote billing team
• Running and overseeing the front desk and daily office operations
• Monitoring employee hours, schedules and overtime
• Managing and supporting both front and back office staff
• Reviewing day sheets and making sure production and collections are accurate
• Assisting with month-end reports and reconciliation
• Inventory and general office operations
• Daily and weekly meetings with the doctor to review numbers, collections, production, aging, staffing and office goals
• Training and holding team members accountable while maintaining a positive work environment
• Recall scheduling

We are looking for someone who is comfortable wearing multiple hats. This is not strictly a staff management position. You will be involved with billing, treatment coordination, collections, reports, front desk operations and managing the team.

Strong dental billing and treatment coordination experience is required. Out-of-network experience is highly preferred. Must be comfortable calculating patient portions accurately, presenting treatment and discussing financial arrangements.

5+ year experience require