RRC - IT Business Analyst IV

RRC - IT Business Analyst IV

The Railroad Commission of Texas seeks an experienced IT Business Analyst IV to perform highly advanced (senior-level) business analysis for the implementation of complex technology hardware and software projects within the Technology Modernization efforts at the Railroad Commission of Texas (RRC). Duties include using multiple methods to gather, develop, and document requirements; reviewing, assessing, and developing business processes; creating and validating user acceptance testing; and providing research and special project support to users. This position will be responsible for analysis and documentation during the implementation of multiple interrelated projects (including the implementation of software applications in Software as a Service (SaaS) or Commercial Off-the-Shelf (COTS), data migration from the mainframe to new systems, and building a Data Warehouse).

Essential Job Functions:

• Assess LoneSTAR program processes, procedures, and standards with a focus on analysis and design, recommends and implements improvements, and monitors implementation and project adherence to these processes.
• Analyzes and documents business processes for IT projects, including the transition of legacy/mainframe systems to modern technologies.
• Elicits requirements, prepares requirements packages, analyzes requirements, verifies and validates requirements and solutions.
• Develops and/or reviews complex system documents and business processes to convey business requirements and to support efficient system design.
• Coordinates and/or participates in user acceptance testing and testing of new system functionality.
• Conducts tests and inspections of products, services, or processes to evaluate quality or performance.
• Provides assistance to developers, systems analysts, and/or customers on applications and software implementations, as needed.
• Provides complex quality assurance consultation to, or oversight of, projects, assignments, and/or special initiatives.
• Identifies potential project risks and difficulties, and designs strategies to mitigate or avoid them.
• Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and provides comments and suggestions to document owners.
• Leads and/or participates in developing corrective action plans for projects or programs determined to be out of compliance with established policies or processes.
• Works closely with project managers to monitor project quality, risks, and issues; analyze trends; report findings; and make recommendations to alleviate project concerns and mitigate risks.
• Performs related work as assigned.

Analyze complex datasets to identify trends, patterns, and actionable insights. Collaborate with business units to understand data needs and translate them into analytical solutions. Perform data cleansing, validation, and quality assurance. Document data definitions, business rules, and data lineage. Define data standards, governance policies, and best practices. Collaborate with IT and business teams to ensure alignment with enterprise architecture.

Minimum Qualifications:

• Bachelor's Degree from an accredited four-year college or university, preferably with major coursework in information systems, computer science, business, or a related field.
• 10 years of experience as a Business Analyst, including documentation of processes, requirements, and managing activities; planning, developing, and implementing projects or maintenance activities.
• 8 years of experience as a Business Analyst involving information technology programs.
• 4+ years of experience in data analysis and/or data architecture.
• Proficiency in SQL or other analytical languages.
• Experience with cloud data platforms (e.g., Snowflake, AWS, and or Azure).
• Strong understanding of data governance, metadata management, and data security.

Preferred Qualifications:

• Experience with the RBDMS platform.
• Experience dealing with regulatory processes, for example, permitting, inspection, and/or licensing.
• Experience with process improvement strategies and methodologies.
• Experience with test planning and implementation strategies, particularly user acceptance testing.
• Proven ability to lead change and design more efficient processes.
• Proven ability to resolve conflict and deal with challenging situations.
• CCBA (Certification of Capability in Business Analysis), CBAP (Certified Business Analysis Professional), or similar certification.
• Familiarity with Informatica or other data governance tools.
• Knowledge of mainframe data systems and legacy data migration strategies.

Knowledge, Skills, and Abilities:

• Knowledge of Business Analysis and Project Management Processes (BABOK/PMBOK) and the DIR Project Delivery Framework.
• Knowledge of systems and procedures used to evaluate a third-party vendor's performance.
• Knowledge of Agile methodologies, including build planning, sprint planning, and sprint execution processes and activities.
• Knowledge of large-scale IT operations and information technology industry trends.
• Knowledge of modernizing technology from legacy/mainframe systems to modern technologies.
• Knowledge of change management best practices for technology-related initiatives, including training and communication.
• Knowledge of user acceptance testing methods and strategies.
• Knowledge of work simplification methods.
• Skill in the coordination of business analyst activities; the analysis and documentation of business processes, elicitation of requirements, development of process improvement, planning and execution of integration and user acceptance testing, support of development training, and implementation material.
• Skill in coordinating and solving problems.
• Skill in managing user expectations and satisfaction.
• Skill in analyzing complex business environments and policies to develop effective and innovative solutions.
• Ability to lead diverse activities while maintaining a high degree of efficiency in achieving the commission goals through consistent, effective assessment and implementation of improvements.
• Ability to exercise sound judgment in making critical decisions; to analyze complex information and develop plans; to interpret complex data; to effectively demonstrate negotiation and facilitation skills; to communicate effectively; and to plan, assign, and/or supervise the work of others.
• Ability to respond effectively in high-priority, high-pressure, or highly visible situations (e.g., elected official, Legislative, or Executive requests) when necessary and meet changing demands, priorities, and timelines.
• Ability to communicate complex technical information clearly and concisely, both orally and in writing, to diverse audiences.
• Ability to analyze systems and procedures; to write and revise standards and procedures; and to handle multiple projects.
• Ability to maintain working relationships with internal/external stakeholders.
• Ability to take initiative and work independently.
• Ability to work effectively on a team as a member and a leader.

Miscellaneous Requirements:

• Ability to work from RRC HQ in Austin, TX, during standard business hours.
• Ability to work a consistent schedule such as Monday-Friday, 8 AM – 5 PM Central Time, with occasional flexible hours, after hours, weekends, and holidays.
• Note: Salary will be determined based on education and experience.
• Work Hours: Standard office hours for Commission employees are 8:00 a.m. to 5:00 p.m., Monday through Friday. Our agency offers alternative schedules for employees, provided they do not adversely affect operations or service levels and standard hours of operation are maintained. The Commission may also offer telework in accordance with the agency's approved Telework Plan. Alternate work schedules may be discussed with the hiring manager during the interview process.