DESKTOP SUPPORT SPECIALIST I
Trinity Broadcasting Network
Position Overview TBN in Ft. Worth, Texas needs an experienced Desktop Support Specialist I who can provide design, installation, maintenance, and support service for the entire enterprise endpoint fleet. The successful candidate will work with the management team to discuss the need for changes and the feasibility of projects recommended by users. The Desktop Support Specialist I will also be required to monitor technology trends and makes recommendations on incorporating new technology into the company's existing platforms. Primary Responsibilities
- Responsible for the ongoing maintenance and future planning needs of the company's desktop environment
- Collaborate with new and existing vendors to evaluate the new technology that is available and make recommendations to management on using that technology
- Consult with IT support and design departments to make sure that network expansion projects are in line with the company's plans
- Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency
- Evaluate applications and software patches for desktop applications to see if they will solve desktop issues
- Address user tickets regarding hardware, software, and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role
- Bachelor's Degree in Computer Science, Computer Engineering or similar field is desired
- 3-5+ years' desktop support experience
- One of the following certifications required:
- Microsoft Certified Professional (MCP)
- Microsoft Certified Solutions Expert (MCSE)
- CompTIA A+ Certification
- HDI - Desktop Support Technician Certification
- Demonstrated ability in desktop systems design
- Proven ability to offer high-level desktop support in an enterprise environment
- Hands-on experience with Windows 10 OS, Mac OS, iOS, and Android OS environments
- Excellent knowledge of office automation products and computer peripherals, like printers, scanners, copiers, security access hardware, phones, etc.
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the DESKTOP SUPPORT SPECIALIST I in Fort Worth, TX vacancy
- ...Job Description Job Description Job Title: Technology Support Specialist (Onsite) Location: Dallas/Fort Worth, TX (Onsite) Job Type... ...This role is ideal for a hands-on IT professional with strong desktop support and audio-visual (AV) experience , supporting day-...SuggestedContract workWork at officeImmediate startRelocation
BCForward
Fort Worth, TXmore than 2 months ago - ...Job Description Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating...SuggestedPart timeLocal areaWeekend work
National Guard OMD
Fort Worth, TX5 days ago - A travel services company is seeking a Work From Home Travel Representative to assist clients in trip preparation and provide support throughout their journey. This role involves communicating with travelers, reviewing travel plans, and addressing concerns. Ideal candidates...SuggestedRemote workWork from homeFlexible hours
Nova Travels
Fort Worth, TX3 days ago $40k - $50k
...and wanting to work with some of the IT Support Industry's latest technology? Want to... ...we're looking for our next IT Support Specialist. We are seeking a motivated and experienced... ...Microsoft 365 - Intermediate Desktop support- Advanced Preferred but not...SuggestedWork at officeRemote work- ...Description Recovery Support Peer Specialist Are you passionate about making a meaningful impact? Join our team as Recovery Support Peer Specialist at MHMR, where your expertise will directly contribute to programs that make a lasting impact. The...Suggested
MHMR Tarrant
Fort Worth, TX2 days ago - ...group Service Planning and Service Coordination Basic Needs Support Provide coordination for emergency shelter care services... ...with individuals and families. RHRL Family Support Specialists work in collaboration with Counselors, the Skills Training Coordinator...Contract workTemporary workLocal area
ACH Child and Family Services
Fort Worth, TX3 days ago - ...About the job Virtual Travel Support Specialist As a Virtual Travel Support Specialist, you will serve as a primary point of contact for travelers from initial planning through trip completion. Your mission is to provide clear communication, manage changes, answer...
Destinytravel
Fort Worth, TX3 days ago - ...Lab Support Specialist - PRN The Laboratory Support Specialist PRN provides clinical operations and technical support in a complex clinical laboratory setting to perform multiple phases of the testing process (e.g., pre-analytical process, positive patient identification...ReliefLocal areaShift work
- ...a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans. We offer competitive benefits starting on day one, designed to support your life both in and out of work. 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance...Temporary workImmediate start
- EECU is seeking a full-time Call Center Member Support representative in Fort Worth, TX. This position involves providing exceptional service to members through inbound calls, with a focus on professionalism and compliance with federal regulations. The role requires at...Full time
- ...call center or financial experience and strong communication skills. Opportunities for growth within the company await eager candidates. Join EECU to make a meaningful impact in the community while enjoying a supportive team environment. #J-18808-Ljbffr EECU Credit Union
$55k
...world-class service in the rental residential real estate business. To learn more, visit Job Description Summary The Community Support Specialist supports the Company’s goals related to the financial facets of onsite operations by completing accounting, bookkeeping and...Full timeFor contractorsLocal area- Technology Support Specialist II Are you the go‑to tech problem solver in your world? Do you thrive on helping people, tackling challenges head‑on, and keeping technology running smoothly? If you love variety, enjoy solving puzzles, and want to make a real impact every...Work at officeRemote workMonday to Friday
$41.2k - $51.5k
...technical expertise, and keen understanding of business processes have transformed it into a trusted partner for its clients. IT Support Specialist We are seeking a highly motivated and customer‑focused IT Support Specialist to join our team. This position offers the...Full timeWork at officeLocal areaRemote workWork from homeMonday to Friday- PMA Companies is seeking an Underwriting Assistant to support the underwriting function, specifically involving new business quotes and policy issues. The ideal candidate will have at least 3 years of experience in commercial underwriting and be skilled in client relationships...
- Chico's in Fort Worth is seeking a Support Associate to enhance our customer-focused sales culture. This role involves assisting with merchandise handling, stock processing, and maintaining boutique organization. Candidates should possess strong communication and customer...Night shift
- Assembly Production Support Specialist - 3rd Shift (6:00pm - 2:00am) Location: Fort Worth, Texas, United States US Conec, Ltd. Engineering Innovation. Precision Plastics. Powering AI. Overview US Conec is seeking a detail‑oriented Assembly Production Support Specialist...Shift workNight shift
$25 per hour
...improve layover operations, enhance customer experience, and support long-term growth. Our mission is to make layovers simpler and... ...long-term development, we’d like to meet you! Airline Support Specialist The Airline Support Specialist supports our airline partner onsite...Hourly payFull timeWork at officeLocal areaWorldwideFlexible hoursNight shiftAfternoon shift- Serenity Mental Health Centers seeks a Customer Support Specialist in Fort Worth, TX to provide support to individuals in a positive, structured program. Applicants should have strong interpersonal and communication skills, and will receive comprehensive training. Responsibilities...
- Donatech is seeking a support specialist in Fort Worth, Texas to provide first-level contact and problem resolution for users facing hardware and software issues. You will log all issues accurately and administer user accounts via Active Directory while ensuring effective...
- Recovery Support Peer Specialist - (JPS PATH Program) Fort Worth, Tx Position Summary The Recovery Support Peer Specialist (RSPS) provides peer-based recovery support services to individuals referred through the JPS Prevention, Access, Treatment, and Healing (PATH) Program...Afternoon shift
- Gladney Center For Adoption in Fort Worth, Texas is seeking a Program Assistant to provide administrative and client support throughout the adoption process. The ideal candidate will assist families in navigating documentation requirements, ensuring all materials are completed...Work at office
- ...Compass Group, North America seeks a Senior Technology Administrator to offer comprehensive IT support, ensuring reliable computing services for both corporate and VIP associates. You will serve as the face of the IT department, addressing operational issues and enhancing...Work at office
Compass Group, North America
Fort Worth, TX2 days ago $65k - $75k
...Underwriter Support Specialist-DHI Title Insurance D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed...Remote workNight shiftD.R. Horton
Fort Worth, TX3 days ago$645 per month
...Ascender Support Specialist (Business Services) FLSA Status: Exempt Pay Grade: 100 Work Days: 226 Reports To: Coordinator of Student and Business Services Primary Purpose Provide direct support to the Region 11 client local education agencies (LEAs) in...Local area- Cook Children's Health Care System is looking for a Child Life Specialist who will assess and support patients and families, collaborating with health care providers. This role integrates the core values of safety, integrity, caring, collaboration, and innovation into...Internship
- Deluxe Corporation is seeking a Partner Technical Support professional in Fort Worth, Texas. This role involves providing advanced support to sales agents by assisting with credit card equipment troubleshooting and installations. The ideal candidate will have a High School...
$23 - $28 per hour
A leading water technology company seeks a Technical Support Specialist to provide expert product knowledge and troubleshooting for customers. This remote role based in Fort Worth, TX, involves assisting clients with installation and support for water filtration systems...Remote jobHourly pay- A travel agency is seeking a reliable Travel Customer Support Specialist to assist clients throughout their travel journey. This remote role requires excellent communication skills and a passion for helping others. Responsibilities include responding to inquiries, assisting...Remote job
- ...Sales Support Specialist – Contract – Fort Worth, TX Power sales performance behind the scenes through smart systems, strong collaboration, and flawless execution. Proclinical is seeking a Sales Support Specialist to join a team in the dermatology and pharmaceutical industry...Contract work
Proclinical Staffing
Fort Worth, TX4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to DESKTOP SUPPORT SPECIALIST I. Be the first to apply!
Related searches
- support specialist Fort Worth, TX
- computer support specialist Fort Worth, TX
- family support officer Fort Worth, TX
- sales support specialist Fort Worth, TX
- application support associate Fort Worth, TX
- senior IT support specialist Fort Worth, TX
- laboratory support specialist Fort Worth, TX
- information technology support specialist Fort Worth, TX
- direct support specialist Fort Worth, TX
- system support specialist Fort Worth, TX