Weekend Shift Manager, Operations (6am - 6:30pm on Friday, Saturday, and Sunday)

Be part of an amazing story. Macy’s is more than a store – we’re a legacy that has inspired customers and colleagues for over 160 years, from the Macy’s 4th of July Fireworks to the Thanksgiving Day Parade. Join us to be part of memorable moments. Job Overview The Manager, Operations coordinates and oversees the day‑to‑day management of a distribution department. They manage the daily activities to ensure facility and organizational goals and objectives are achieved, and perform related duties, special projects, or assignments as required. This is a Friday – Sunday shift from 6:00 AM to 6:30 PM. What You Will Do Oversee a department in our distribution facility with a focus on meeting or surpassing goals and targets. Build high‑performing teams by providing guidance and support for all hourly colleagues. Generate reports for management to keep them informed on key metrics. Ensure that various departments excel in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution of plans. Conduct presentations to senior management as needed. Continuously analyze work processes to identify optimization opportunities and implement improvements. Cultivate a work culture dedicated to superior customer service and success. Collaborate with peers to ensure clear communication and effective handoffs between shifts, maintaining operational efficiency. Establish and maintain procedures and metrics to guarantee customer satisfaction levels are achieved. Manage all aspects of inventory control. Review analyses of activities, costs, operations, and forecast data to assess department progress toward stated goals and objectives. Create a safe work environment for staff, including the development and enforcement of Safe/Smart work practices and compliance with safety programs. Collaborate with IT as a user for systems development and refinement to enhance operations, productivity, and service levels. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Leadership and Management: Provide guidance and support to direct reports, with exceptional leadership, mentoring, and coaching skills. Analytical and Problem‑Solving: Continuously analyze work processes, identifying optimization opportunities and implementing improvements; review analyses of activities, costs, operations, and forecast data to assess progress toward goals. Communication and Interpersonal: Conduct presentations to the retail division and senior management with strong written and oral communication skills; demonstrate interpersonal competencies, including integrity, trust, adaptability, motivation, initiative, and a proactive, detail‑oriented approach in a fast‑paced environment. Business Acumen: Possess industry understanding of warehouse management, negotiation skills, and strategic/tactical planning; demonstrate proficiency in problem analysis. Who You Are Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands; requires prolonged periods of standing/walking, lifting at least 50 lbs, stooping, kneeling, crouching, climbing ladders, and reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Ability to work a flexible schedule, including days, evenings, weekends, and holidays. What We Can Offer You We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, community‑building through resource groups, and opportunities to make a difference through volunteer initiatives. Additional Benefits We Offer Include Merchandise discounts Performance‑based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us Macy’s is an equal‑opportunity employer, committed to a diverse and inclusive work environment. This job description is not all‑inclusive; Macy’s, Inc. reserves the right to amend this job description at any time. This position may be eligible for performance‑based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com. #J-18808-Ljbffr Macy's