Rancho Bernardo - Relationship Banker

Branch Network - Rancho Bernardo, 11868 Rancho Bernardo Road, San Diego, California, United States of America Job Description Posted Friday, August 7, 2026 at 7:00 AM Relationship Banker Compensation: $23.00 - $26.00 per hour, plus incentives Pay Grade: 7N Actual compensation within this range will bedeterminedby factors including experience, qualifications, skills, internal equity, and other job-related considerationspermittedby law. As a Relationship Banker, you'll serve as a trusted financial partner for our members, helping them navigate everything from opening new accounts to securing loans and finding solutions that support their financial goals. You'll combine outstanding service, financial expertise, and relationship-building skills to create exceptional member experiences every day. Why Mission Fed? Our culture is guided by six core values: When you join Mission Fed,you'llbecome part of an award-winning organization that invests in its people, supports professional growth, andremainsdeeply connected to the communities we serve. What We Offer Competitive compensation 18 daysof PTO during your first year 12 paid holidays annually Full 6% 401(k) match Comprehensive medical, dental, and vision coverage Life insurance andadditionalvoluntary benefits Employee wellness resources, including an on-site gym An award-winning workplace culture What You'll Do Build Meaningful Member Relationships Welcome and engage members with professionalism and enthusiasm. Open new accounts and assist existing members with additional products and services. Process and fund consumer loan applications while supporting real estate loan applications. Identify members' financial needs and recommend solutions that help them succeed. Educate members on digital banking tools and services for greater convenience. Resolve account questions and provide personalized support to ensure member satisfaction. Drive Growth Through Trusted Recommendations Proactively identify opportunities to connect members with products and services that fit their needs. Generate referrals to business partners, including Investments and Auto Lending. Follow up with members to ensure a positive experience and ongoing support. Contribute to branch sales goals while maintaining a member-first approach. Support Branch Operations Prepare accurate documentation for accounts and loan products in compliance with regulatory requirements. Assist with end-of-day balancing activities, cash controls, and branch security procedures. Maintain compliance with all Credit Union policies, procedures, and federal regulations. Participate in branch meetings, community events, and business development initiatives. Mentor and support team members by sharing service and sales best practices. What You'll Bring Required Qualifications High School Diploma, GED, or equivalent. 2+ years of experience in a financial institution or similar retail service environment. At least 12 months of experience opening new accounts. Strong computer proficiency and experience using business software applications. Exceptional communication, organization, and customer service skills. Preferred Qualifications Consumer loan processing experience. Cash handling experience with a high degree of accuracy. Sales or relationship-building experience in a financial services environment. Experience with Symitar software. Notary Public Commission and/or Mortgage Loan Originator (MLO) certification (or willingness to obtain). Build a Career with Purpose At Mission Federal Credit Union, we believe in peoplehelping people —and that starts with our Team Members. For more than 60 years, Mission Fed has proudly served San Diego, helping individuals, families, and businesses achieve financial well-being.We'recommitted to creating a workplace where people feel valued, supported, and empowered to make a meaningful impact. Your privacy is very important to Mission Federal Credit Union. The California Consumer Privacy Act (“CCPA”)/ California Privacy Rights Act (CPRA) requires Mission Federal Credit Union to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used. This job applicant notice and the CCPA/CPRA notice provides the disclosures required by the CCPA/CPRA and applies only to applicants who aresubject to the CCPA/CPRA. Mission Federal Credit Union is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status, or any other class protected by law. Branch Network - Rancho Bernardo, 11868 Rancho Bernardo Road, San Diego, California, United States of America #J-18808-Ljbffr Mission-Federal-Credit-Union