Account Manager (Full-Time)
Penhall Company Careers
The AccountManager isresponsibleformanagingcustomerrelationships,estimatingprojects,andoverseeingthesuccessfulexecutionofassignedprojects.Thisroleiscriticalindrivingrevenuegrowth,providingexcellentcustomerservice,andbuildingstrongnetworkswithinthemarket.TheAccountManagerwillhandle"ComeDo"orserviceworkaswellasprojectwork,ensurecustomersatisfaction,andachieveannualrevenuegoals. Thisisafull-timeposition,withacompetitivesalaryandcomprehensivebenefitsoffered. DutiesandResponsibilities Estimateandprepareproposalsforassignedprojects. Communicateknownprojecthazards,risk. Overseethemanagementofprojects,ensuringtheyarecompletedincidentfree,ontime,withinbudget,andtoclientspecifications. Handleprojectand/orservice("ComeDo")workasrequired,respondingpromptlytocustomerneeds. Meetannualsalesvolumegoalof$3M-$5M+. Developandmaintainstrongrelationshipswithclients,actingastheprimarypointofcontactforassignedaccounts. Ensurehighlevelsofcustomersatisfactionbyaddressinginquiriesandresolvingissuesefficiently. Provideconsistentfollow-upandcommunicationwithclientsthroughouttheprojectlifecycle. Identifynewbusinessopportunitieswithintheassignedmarketandmaintainarobustpipelineofpotentialprojects. FosteranddeveloppartnershipsthatleadtorevenuegrowthandincreasedmarketshareforPenhallCompany. WorkcloselywiththeBranchManager,salesteam,andotherdepartmentstoalignprojectgoalswithoverallcompanyobjectives. Communicateprojectprogress,potentialissues,andclientfeedbacktorelevantstakeholders. Collaboratewithinternalteamstoensureprojectsarecompletedefficientlyandtotheclient’ssatisfaction. Achieveannualrevenuetargetsbysuccessfullymanagingprojectdeliveryandcultivatingclientrelationships. Trackandreportonperformancemetrics,identifyingareasforimprovementandadjustingstrategiestomeetgoals. Buildanetworkofindustrycontactsandmaintainrelationshipswithkeystakeholderstoenhancebusinessopportunities. ParticipateincommunityandindustryeventstoincreasebrandawarenessandestablishPenhallCompanyasatrustedserviceprovider. PerformadditionaldutiesasassignedbytheBranchManagerorotherleadership. EssentialCoreCompetencies RelationshipManagement:Provenabilitytodevelopandmaintainstrong,long-termrelationshipswithclients. Collaboration:Strongteamplayerwiththeabilitytoworkacrossdepartmentstoachievecommongoals. Communication:Clearandeffectiveverbalandwrittencommunicationskills. CustomerFocus:Commitmenttounderstandingandmeetingcustomerneeds. BuildsNetworks:Activelydevelopsnetworksofprofessionalcontactstodrivebusinesssuccess. BeingResilient:Abilitytoremainpositiveandmotivatedinthefaceofchallenges. SituationalAdaptability:Abilitytoadjustapproachandbehaviortofitthedynamicneedsofprojects,clients,andtheorganization. EnsuresAccountability:Holdingoneselfandothersaccountabletomeetcommitments. DrivesResults:Consistentlyachievingresults,evenunderchallengingcircumstances. NeedtoHaveandNicetoHave Associate’sdegreeorequivalentindustryexperiencerequired;Bachelor’sdegreepreferred. Atleast3-5yearsofexperienceinprojectmanagement,estimating,orsaleswithintheconstructionorrelatedindustrypreferred. Valid,unrestricteddriver'slicensewithcleandrivingrecord. Abilityandwillingnesstotravelforcompanybusinessthroughoutthelocalareatocalloncustomers,visitjobsites,attendjobwalks,etc. Strongprojectmanagementandorganizationalskills. Excellentinterpersonalandrelationshipmanagementabilities. Proficientverbalandwrittencommunicationskills. Strongcustomerserviceorientation,withtheabilitytoaddressclientneedseffectively. Abilitytoprioritizetasksandadapttochangingprojectdemands. WorkingknowledgeofOSHAConstructionSafetyStandards. ProficiencyinMicrosoftOfficeSuiteandotherrelatedsoftware. Displayaprofessionalandcourteousattitudetocoworkers,supervisorsandthegeneralpublicatalltimes Versatility,flexibility,andawillingnesstoworkwithinconstantlychangingprioritiesandsometimesconflictingdeadlines. Reliableandpunctualattendance. Selectedcandidatesforallpositionsmustsubmittoandsuccessfullypasspostofferpre-employmentdrug/alcoholscreen,backgroundcheckandmotorvehiclerecordscheck. PhysicalRequirements Prolongedperiodssittingatadeskandworkingonacomputer. Mustbeabletoliftupto15poundsattimes. Abilitytowalkjobsitesasneeded. Mayberequiredtotraveltojobsitesorotherlocationsasnecessary. EmployerDisclosureStatement Theabovestatementsandjobdescriptionisnotintendedtodescribethenatureandlevelofworkbeingperformedwithinthisjob.Theyarenotintendedtobeanexhaustivelistofallresponsibilities,dutiesandtasks. Othersimilaroradditionaldutiesareperformedassigned. WeE-Verify. WewillprovidetheFederalGovernmentwithinformationfromyourFormI-9toverifyyouarelegalforemploymentintheUnitedStates. PI4a38ecbcc202-37344-41546020
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$100k
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$60k - $70k
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