Lead Medical Assistant

Job Description

Job Description

Full-Time Lead Medical Assistant – Family Planning Clinic
Our busy family planning clinic is seeking an experienced, compassionate, and pro-choice Lead Medical Assistant to join our dedicated healthcare team. This is a full-time leadership position (approximately 40 hours per week) for an individual who is passionate about providing high-quality reproductive healthcare and ensuring exceptional patient care in a respectful, supportive, and fast-paced environment.
As the Lead Medical Assistant , you will serve as a clinical leader while working alongside providers and staff in both clinical and administrative roles. You will help oversee the daily workflow of the medical assistant team, provide hands-on patient care, assist with procedures, and ensure efficient clinic operations.
Responsibilities
Clinical Duties

• Perform pre-operative screening, including rooming patients, obtaining vital signs, reviewing medical histories, and documenting information accurately in the electronic medical record.
• Provide informed consent counseling and patient education.
• Perform laboratory testing and specimen collection; phlebotomy experience is preferred.
• Assist physicians during abortion procedures while providing compassionate support and reassurance to patients.
• Monitor workflow to ensure efficient patient flow and excellent patient care.
• Ensure compliance with OSHA, HIPAA, infection control, and clinic protocols.
• Maintain clinical supplies, equipment, and exam room readiness.
• Perform other clinical duties within scope of practice including inventory management

Administrative Duties

• Answer phones and assist patients with scheduling appointments.
• Register patients, verify information, collect payments, and maintain accurate records.
• Rotate between clinical and front desk responsibilities as needed to support clinic operations.
• Work collaboratively with providers and administrative staff to ensure a positive patient experience.

Schedule

• Full-time (approximately 40 hours per week)
• Weekdays with flexible scheduling between 9:00 AM and 5:00 PM
• Saturday shift required (approximately 7:00 AM–5:00 PM (hours may vary based on patient volume)

Qualifications

• Medical Assistant certification or equivalent clinical experience required
• Previous leadership or supervisory experience preferred.
• 2-3 years’ experience in women's health, reproductive health, OB/GYN, family planning, or primary care is highly desirable.
• Current CPR certification required.
• Phlebotomy skills preferred; training available for the right candidate.
• Bilingual is a plus - preferably Spanish, Portuguese or Haitian Creole
• Excellent communication, leadership, organizational, and multitasking skills.
• Ability to work independently, take initiative, and thrive in a fast-paced environment.
• Ability to relate well to individuals from diverse backgrounds, identities, and age groups.
• Strong commitment to teamwork, professionalism, and patient-centered care.

Our Ideal Candidate
We are seeking a pro-choice individual who supports sexual and reproductive healthcare and is committed to providing compassionate, nonjudgmental care to every patient. The ideal candidate is a dependable leader who remains calm under pressure, communicates effectively, and is dedicated to helping the clinic run smoothly each day.
To Apply
Please submit:

• Resume
• Cover letter describing your interest in this position and your commitment to reproductive healthcare and abortion access.

Only qualified candidates will be contacted. Please do not call the clinic. Applications submitted without a cover letter will not be considered

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