Aftermarket Business Manager - Midwest
JCB North America
Company Profile With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors. At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity. At JCB, we stand behind our products—and our name—with pride and commitment to quality. This role is an opportunity to lead JCB’s aftermarket growth strategy in the Midwest territory, delighting our customers by innovating new products to meet market demand and promoting our existing range. Full Time, Exempt Remote with 70% travel across the assigned territory: JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays. Application Process Applications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via LinkedIn. The anticipated application window will close on November 23, 2026. Achieve JCB Inc parts and attachments sales and profit forecast within assigned territory. Develop and implement a parts and service sales plan for territory. Plan will include structured sales campaigns to deliver annual sales objectives. Work with key dealers on how to improve their dealer profitability by sharing best practice, training, and coaching. Work with other JCB staff (Regional Sales Manager and District Support Manager) covering the same dealers to analyze aftermarket and structure and develop their operation commercially using the JCB Service Excellence Program to benchmark progress. Assist dealers in identifying market potential, JCB share, and propose recovery of lost business. Be aware of and report competitive parts/attachments supplier activities in assigned territory. Review dealer stocks and ordering efficiency to maximize dealer profitability. Work with service departments to develop the concept of service linked parts offers. Make business decisions within the territory, including pricing and commercial support, to achieve target sales growth. Regular review of dealer performance and progress to agreed marketing plans with senior management. Support Attachments division with market intelligence and product requirements for region. Field sales and dealer management experience.
- Must be able to travel extensively (70%).
- Bachelor’s Degree or equivalent combination of education and experience to successfully perform the duties of the position.
- Working knowledge of the attachments business and application in the Construction and Agriculture sectors.
- 5- years of parts experience within a similar industry.
- Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.
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