HARDWARE SALES ASSOCIATE

ACE Hardware Sales Associate

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The ACE Hardware Sales Associate is responsible for processing and stocking of product, building and filling displays, receiving cash from customers or Associates in payment for goods or services in a quick and friendly manner while providing genuine customer care.

Essential Duties and Responsibilities

• Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
• Processes and stocks deliveries and back stock
• Builds and fills displays
• Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
• Ensures proper handling of all forms of tender and coupons.
• Processes and is accountable for other services handled at the register.
• Answers incoming phone calls using proper phone etiquette
• Performs fixed activities as assigned.
• Assists with store maintenance and cleaning
• Follows all store and department policies and procedures.
• Other duties may be assigned.

Key Attributes

• Friendly
• Excellent people skills
• Good organizational skills
• Quick reaction/response time

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Education and/or Experience

• Some hardware knowledge

Language Skills

• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Write routine reports and correspondence
• Present information and respond to questions from customers or associates

Mathematical Skills

• Basic math concepts (addition, subtraction, division, multiplication)

Certificates, Licenses, Registrations

• This position has no required certifications, licenses, or registrations

Recommended Equipment

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Knives
• Apron
• Uniform per store policy

Physical Demands

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Climb
• Balance
• Stoop
• Kneel
• Crouch
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Overhead lifting
• Crawl
• Smell
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors

Work Environment

• Occasionally
• Outside weather conditions
• Work in high places
• Fumes or airborne particles
• Toxic or caustic chemicals
• Risk of electrical shock

Noise Level

• Moderate in most areas
• High in areas with lumber processing equipment

Pay Range

(depends on industry experience)

Benefits (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location