Contact Center Manager
GCS Recruitment
Role - Contact Center Manager Remote for candidates based in any EU countries Freelance contract upto end of this year with a possibility of extension. We have a Freelance Contact Center Manager opportunity with a leading B2C organization. This is a fully remote contract role, open to candidates based in EU countries, and will run through the end of this year with a possibility of extension. We're looking for a Project Manager with a strong background in the contact center/customer operations space, ideally managing large-scale customer service environments and transformation initiatives. Key requirements: Proven Project Management experience in a contact center. Expansion Experience:Demonstrated success in scaling sites, teams, or projects and driving growth initiatives effectively. Strategic Influence:Strong executive stakeholder management skills with the ability to shape decisions proactively and influence strategic direction. Domain Expertise:Deep understanding of the Technology, AI, and Contact center (CC) domains, with the ability to apply industry knowledge to business objectives. Execution-Oriented Mindset:Strong planning and execution capabilities, with a proactive approach to driving projects forward and ensuring successful outcomes. Role highlights: Fully remote working model Freelance contract through year-end with a possibility of extension Opportunity to work on large-scale, high-impact customer operations projects #J-18808-Ljbffr GCS Recruitment
Vacancy posted 2 days ago
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