Quality Assurance Manager-Electronic Security - Dallas

What You’ll Do Training – Termination, mechanical, client interface and other aspects of Diversified installation standards. First point of escalation for Field Issues. Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans. Conduct QAQC reports for projects on a monthly basis and discuss the report in follow up project meetings to assign tasks to team members on outstanding deliverables. Provide onsite support for integration issues. Adheres to Standards and Governance in development and deployment for Installation processes. Assist in developing growth plans for both process and delivery staff to help ensure long-term success. Helps develop and ensures compliance in Quality Assurance program. Responsible for site activities related to Safety, Quality Control, and ISO fulfillment. Provide scissor lift/boom lift/fall protection training to the appropriate staff that need them. Final verification of preparedness for site activities. Site Surveys for projects and sales support. Site verification for commissioning readiness. Collaborates with relevant team representatives to focus effort and further streamline activities throughout the project life cycle. Onsite point for customer escalation and the face of Diversified during the implementation phase. Oversight of employee's subcontractors at any given time. Review, analyze, and make key decisions that positively impact the project within budgetary constraints. Review, produce, and inspect reporting standards for compliance and consistency. Mentorship and team building. Instruct/advise on Diversified Academy activities. All other duties as assigned. Travel up to 25% of the time is required; must reside in or be willing to relocate to the Dallas, TX region. Education & Certifications High School Diploma or GED. Required Skills/Qualifications 3+ years’ experience in commercial construction trades and settings. 3+ years’ experience with Electronic Security Systems (ESS). Proficient in MS tools such as Excel, Word, etc. Demonstrated leadership skills to set the tone at job sites. Proficient planning abilities for pre-installation preparations and materials coordination. Efficient labor management and conflict resolution skills. Strong communication skills for 360-degree stakeholder engagement. Experience in documentation management and scope adherence. Prioritization of safety and quality in project execution. Proficiency in reading and interpreting technical drawings. Travel up to 25% of the time is required. Must possess a valid driver’s license in their state of residence. Climb and work off ladders, elevated platforms lift 30lbs. What We Offer Multiple medical plan options to suit your family’s needs. Dental (including orthodontic coverage) and vision plans. Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP). Healthcare and Dependent Care Flexible Spending Accounts (FSA). 401k with Employer Match. Paid Time Off and Paid Holidays. Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services. Commuter Benefits. And much more. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact View email address on click.appcast.io so we can assist you. #J-18808-Ljbffr Diversified