General Manager

Position Title: General Manager – Bacio Italiano Salary: $70,000–$75,000 per year (DOE) Expected Weekly Hours: 45–55 hours depending on season Overview Bacio Italiano is seeking a strong and energetic General Manager to oversee all daily operations of the restaurant. This role is responsible for leading both Front of House and Back of House teams while creating a positive, high-performing culture centered around hospitality, accountability, and teamwork. The General Manager will work closely with the Kitchen Manager, FOH leadership team, and ownership to ensure operational excellence, strong financial performance, and a consistently exceptional guest experience. Success in this role means building and developing a team that takes pride in the restaurant, communicates effectively, and operates efficiently during both high-volume and slower periods. Responsibilities Operations & Financial Management Oversee daily restaurant operations to ensure smooth and efficient service Manage labor scheduling and maintain payroll targets Monitor daily sales, labor, and operational performance metrics Oversee vendor relationships, invoices, and inventory systems including XtraChef Ensure accurate payroll submissions and timekeeping through 7shifts Manage onboarding for new hires including orientation, training schedules, and uniforms Send weekly communication regarding events, reservations, and sales expectations Maintain strong communication between FOH and BOH teams Leadership & Team Development Lead, mentor, and hold accountable FOH managers and hourly staff Work alongside the Kitchen Manager to maintain strong operational standards Foster a positive, team-oriented culture focused on hospitality and professionalism Conduct pre-shift meetings and ongoing coaching with staff Train and develop employees using systems such as 1Huddle Document performance conversations and disciplinary action through 7shifts Ensure all team members maintain required certifications and compliance standards Guest Experience & Quality Control Maintain high standards for food quality, cleanliness, and guest service Monitor guest reviews and feedback across all platforms and respond appropriately Address guest concerns quickly and professionally Ensure compliance with all health, safety, sanitation, and liquor regulations Oversee cash handling procedures and financial controls Events & Catering Support Assist with execution of private dining events and restaurant buyouts Coordinate with management and ownership on special events and promotions Support catering and event service standards when needed Qualifications 3–5+ years of restaurant management experience in a high-volume environment Strong leadership, communication, and team-building skills Experience managing labor, scheduling, and financial reporting Familiarity with Toast, 7shifts, XtraChef, and similar restaurant systems Ability to work nights, weekends, holidays, and peak business periods Current Food Handler Card, Title 4, and Title 4 Management Certification required Must be 21+ years old Ability to lift up to 50 pounds What We’re Looking For We’re looking for someone who leads from the front, stays calm under pressure, and takes ownership of the restaurant as if it were their own. The ideal candidate is organized, hands‑on, hospitality‑driven, and capable of building strong relationships with both staff and guests. #J-18808-Ljbffr UniConcepts