Retail Store Manager -Charlotte

Job Description

Job Description

Retail Store ManagerCharlotte, NC | Full-Time | Sales | Saf-Gard Safety Shoe CompanyAbout the RoleA memorable retail experience starts with people who know how to connect with customers, solve problems and make the buying process easy. Whether you've worked as a retail associate, retail sales associate, sales associate or store associate, you know that great customer service can turn a routine purchase into a positive customer experience.We're looking for a Full-Time Retail Store Specialist who can wow customers with exceptional customer service and support daily store operations in Charlotte, NC. This retail store job is ideal for someone who enjoys being part of a close-knit team and loves working with people with an opportunity to expand your retail management expertise. At Saf-Gard® Safety Shoe Company, we believe in keeping things straightforward. No unnecessary bureaucracy. No corporate runaround. Just good people working together to help hardworking customers stay safe on the job.What You'll DoProvide friendly, knowledgeable customer service while helping customers select safety footwearLearn product lines and explain features, fit and benefits to customersLearn and use Aetrex Foot Scanning Technology to help customers optimize fitProcess sales transactions, including cash and credit card payments using POS systems and mobile checkout toolsLook up customer information, purchase history and program details within company systemsMaintain clean, organized and fully stocked showroom displays while supporting visual merchandising initiativesMerchandise incoming inventory and assist with inventory management and product organizationSupport local store growth through outreach, marketing and customer engagement effortsAssist with store operations and administrative support tasks as neededHelp create a positive, team-oriented store environment as a valued retail team memberCross-train in other administrative office duties, ordering supplies, receiving mail, etc.Other duties as assigned.What We're Looking ForAt least 1 year of retail sales management experienceStrong communication and interpersonal skillsFriendly, dependable and customer-focused attitudeAbility to stay organized and manage multiple responsibilitiesComfortable learning new systems and technologyAbility to work both independently and as part of a teamExperience handling cash and credit card transactions accuratelyAbility to learn and use our retail operating systems (Navision)ScheduleFull -time positionMonday-Friday 10am-6pmCompensation & BenefitsCompany-paid dental, vision, long-term disability, short-term disability, and life insurance beginning the first of the month after 60 daysMulti-tiered medical insurance plans to choose from (benefits valued at over $10,000 annually)8 paid holidays per yearPTO is available after 90 days, accrued bi-weekly at a rate of 3.08 hours (2 weeks annualized after 1st year). Bi-weekly accrual rate increases to 4.62 hours after 7 years (3 weeks annualized)401(k) plan with 50% employer match on first 6% of employee base payStable, long-term career opportunities with room for growth and advancementSupportive, team-oriented work environmentCross-training and development opportunities across departments About Saf-Gard®We've been in the safety footwear business for more than 40 years. We know safety matters. We also know relationships matter. That's why we work hard to make things easier for our customers and for each other.At Saf-Gard®, you're not just another employee buried in a corporate machine. We're a close-knit family that believes in working hard, helping each other out and treating people the right way. We've built a culture around trust, teamwork and common sense, and it's helped us grow for more than four decades.