Service Appointment/Receptionist

Quality Auto Group

Job Description

We are seeking a friendly and organized Service Appointment/Receptionist to join our team at Quality Auto Group in Englewood, NJ. This role is essential in providing excellent customer service and ensuring smooth communication between our service department and customers.

Responsibilities

Greet customers warmly and assist them promptly upon arrival
Schedule service appointments efficiently to maximize shop productivity
Answer and direct phone calls, respond to customer inquiries via phone, email, or in person
Maintain accurate records of service appointments and customer information
Coordinate with service technicians to update customers on the status of their vehicles
Handle administrative tasks such as filing, data entry, and processing payments if required

Requirements

Previous experience in an automotive service or receptionist role preferred
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Proficiency with computers and scheduling software
Professional and friendly demeanor
Ability to work in a fast-paced environment

Benefits

Competitive compensation package
Opportunities for professional growth and development
Supportive and friendly work environment
Employee discounts on services and vehicles

About the Company

Quality Auto Group is a reputable automotive dealership located in Englewood, NJ. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with our clients. Join our dedicated team and contribute to our commitment to quality and excellence.

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Vacancy posted 7 days ago

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