Clubhouse Attendant

Doral Park Country Club A 5001 NW 104th Ave Miami, FL 33178, USA The clubhouse attendant provides a professional and competent image along with a friendly and outgoing attitude at the property. The clubhouse attendant is a key employee liaison between guests and residents. Job Duties and Essential Functions Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of unit owners, visitors, and other persons to guard against illegal entry. All check‑in policies and procedures must be followed without any exceptions. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed according to the procedures established. Assist Property Manager with the community violations. Observe precautions required to protect residents, guests and property, and report damage, theft, and found articles to supervisors. Follow opening and closing procedures of the clubhouse. Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency. Monitor clubhouse, pool, tennis courts, playground, and picnic pavilion use and advise the Property Manager of any issues or violations of the established rules and regulations. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report all maintenance items which include, but is not limited to, burned‑out lights, leaks, broken equipment to the Property Manager. Perform administrative assistant functions including, but not limited to, record keeping, filing, mail collection, word processing, data entry, and other essential needs as required. Special projects as instructed. Assist administrative assistant as needed. Work Environment This job operates in a residential community and may be located in a small gate‑house and/or in an office. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to talk or hear, stand, walk, use hands to finger, handle or feel, and reach with hands and arms frequently. Position Type/Expected Hours of Work This position may be full time (30 hours or more a week) or part‑time (less than 30 hours per week). This is a non‑exempt position (hourly). Days and hours of work are determined at the property to satisfy the needs of the community. Required Education and Experience Prior experience in a related position. High school diploma or equivalent. Minimum 6–12 months of related experience preferred. English and Spanish bilingual preferred. Working knowledge with MS Office and computers. Effective verbal and written communication skills. Experience in the hospitality industry, with demonstrated organizational skills, excellent interpersonal skills, and strong communication abilities. Additional Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. KW Property Management & Consulting is a drug‑free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Travel Required No. Skills and Behaviors Team Player – Works well as a member of a group. Enthusiastic – Shows intense and eager enjoyment and interest. Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well. Dedicated – Devoted to a task or purpose with loyalty or integrity. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Doral Park Country Club