Food Runner

Job Title

Reports to: General Manager

Job Summary

Responsible for assisting servers or bartenders in providing exceptional service by delivering food orders from the kitchen to guests rapidly and accurately.

Major areas of responsibility:

• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
• Maintain adequate supplies of items needed throughout the shift such as ice, plates, glasses, and sauces.
• Locate items requested by guests.
• Perform serving, cleaning, or stocking duties.
• Carry completed orders from kitchen to tables or bar for guests.
• Clean counters, shelves, walls, or equipment in food service areas.
• Garnish foods and position them on tables to make them visible and accessible.
• Complete all running side-work throughout shift.
• Keep floor clean- sweep, mop, or vacuum.
• Some expo tasks may be required as necessary. These tasks include dessert making, adding to sides and sauces to entrees, and ticketing orders ready to run.
• Restock plates, bowls, flatware, etc. from the dish pit to the line.
• Pre-portion condiments in ramekin cups as needed.
• Package to-go orders accurately and bring to the host stand as needed.
• Maintain a positive and professional approach to coworkers and customers.

Requirements

Qualification Standards:

• Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Initiative — Job requires a willingness to take on responsibilities and challenges.
• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Integrity — Job requires being honest and ethical.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
• Social Orientation — Job requires preferring to work well with others rather than alone.

Essential Functions:

• Stand for long periods of time.
• Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls.
• Repeat the same movements.
• Walk or stand for long periods of time.
• See details of objects that are less than a few feet away.
• See details of objects that are more than a few feet away.
• See differences between colors, shades, and brightness.
• Understand the speech of another person.
• Speak clearly so listeners can understand.
• Use stomach and lower back muscles to support the body for long periods without getting tired.
• Keep your hand and arm steady while moving.
• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm).
• Bend, stretch, twist, or reach out their body.
• Be physically active for long periods without getting tired or out of breath.
• Focus on one source of sound and ignore others.
• Hear sounds and recognize the difference between them.
• Use muscles to lift, push, pull, or carry heavy objects.
• Use muscles for extended periods without getting tired.
• Determine the distance between objects.
• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
• React quickly using hands, fingers, or feet.
• Add, subtract, multiply, or divide quickly and correctly.
• Multitasking different work activities and shifting attention from one task to another.
• Heavy lifting up to 40 lbs.