Caseworker, Department of Aging and Youth

THIS POSITION IS PART OF THE NYS CIVIL SERVICE HELP PROGRAM WHICH DOES NOT REQUIRE A CIVIL SERVICE EXAMINATION AT THIS TIME. This class consists of professional and administrative work involving a full range of assessment, case management, and direct service delivery. Caseworkers carry out continuing work assignments that require independent decisions in dealing with a wide range of routine, unusual, and complex situations. Caseworkers exercise considerable judgment in handling sensitive matters. Work is carried out under general supervision of a higher level position. Supervision may be exercised over subordinates and volunteers. Does related work as required. Makes home visits to interview clients, their family members and their informal supports; Compiles and evaluates information, identifies options and prepares recommendations and care plans to meet clients’ needs; Monitors clients’ progress toward meeting goals; Documents in case records all substantive contact with clients, their family members and their authorized representatives; Assures that job duties are performed in compliance with federal, state and county regulations; Collaborates with other departments and community agencies to provide appropriate services to clients; Reviews and verifies information and documentation to determine eligibility for various programs; Attends meetings and trainings as necessary for the maintenance of effective services; Consults with supervisor on critical decisions. Knowledge of the theories, principles and concepts of social casework; knowledge of community agencies and services; ability to establish and maintain effective working relationships with members of diverse populations; knowledge of effective interviewing techniques; ability to maintain confidentiality of records and information; ability to organize and prioritize work to give adequate attention to all cases; ability to manage a variety of tasks simultaneously; ability to communicate clearly and effectively both verbally and in writing; ability to understand oral and written instructions, policies and procedures; tact; courtesy; integrity; physical condition commensurate with the demands of the position. MINIMUM QUALIFICATIONS: Possession of a bachelor's degree from a regionally accredited college or university or a New York State registered four year college or university; or Possession of a current valid license to practice as a Registered Professional Nurse in New York State and one year of post licensure experience as a Registered Professional Nurse. Special Requirement: Possession of a valid New York State driver’s license at time of appointment and maintenance of such license throughout the tenure of employment. #J-18808-Ljbffr Nigel Wright Consultancy Ltd (UK)