Diagnostic Services Liaison

Diagnostic Liaison

The Diagnostic Liaison works in conjunction with the MRI Technologists to ensure all patients are safely scanned, properly scheduled and there is a coordination between all clinics, MRI staff and the patients. The Liaison is responsible for reviewing all MRI/MRA Safety Screening forms. The Liaison will effectively communicate with the patient to ensure the forms are completed and to obtain additional screening information required for clearance. They will review all clearance items with the MRI Technologists and document the clearance information in the patients Athena account. The Liaison is also responsible for reviewing the MRI schedules and communicating any inaccuracies to the Clinic Supervisors and Managers.

Candidate must have a minimum of 5 years' experience in a health care setting and a Medical Assistant or Licensed Practical Nurse Diploma and/or certification. Must be familiar with medical terminology and diagnostic testing procedures.

Key Responsibilities:

• Monitors the MRI Department clinical inboxes in Athena to ensure that all MRI/MRA safety screening sheets, clearances, and labs are received and reviewed in a timely manner.
• Monitors the MRI/MRA schedules to ensure that all patients have completed an MRI safety sheet prior to their appointment.
• Carefully reviews all MRI/MRA screening sheets per MRI guidelines ensure that all questions have been completed by the patient.
• Communicates with the patient to obtain additional information for clearance, including implant information, etc.
• Documents all implanted devices and potential contraindications in the safety sheet communications.
• Scan in implant/medical device cards to EMR and any other pertinent documentation
• Review's safety concerns with MRI Technologist to obtain approval for scan and notates clearance in the safety sheet communication prior to completing/closing the safety sheet.
• Contact's patients to cancel or reschedule any scans that are not cleared by MRI Technologist.
• Create lab requisitions for patients requiring contrast enhanced scans.
• Schedule x-rays for clearances for metal (shrapnel, bullets, metal fragments, etc.).
• Communicate with the Administrative/Medical Assistant regarding prescriptions needed for anxiety/pain for claustrophobic patients.
• Requests and reviews medical clearances required for MRI/MRA scans.
• Reviews MRI/MRA schedules and communicates any inaccuracies in scheduling to the Diagnostic Services Supervisor. Assist with rescheduling patients if time permits.
• Monitors and answers all incoming phone calls and voicemails to the Liaison phone line.
• Must have good medical terminology background.
• Working knowledge of all MRI procedures and safety-related issues.
• Must be well-organized and possess strong oral communication skills as well as written communication skills, detail-oriented
• Perform daily QA on MRI orders for accuracy (ICD10, location, provider, anatomy/CPT, laterality) and coincides with documentation.
• Document appointment details in patient's EMR chart.
• Review and monitor MRI schedule for accuracy.
• Review arthrogram checklist with patients prior to appointment date.
• All other duties as assigned.

At FOI our goal is to provide our patients with world-class orthopedic care.

Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.

Full time opportunities available, with room for career growth and advancement.

Excellent job security and stability, to promote an optimal work life balance.

Be part of this dynamic and growing high level Imaging Services team!

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Florida Orthopaedic Institute