Field Support Technician

Seasonal Field Support Technician

Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores at 29 locations in East Tennessee. Tasks include driving a moving truck, carrying equipment into the location, setting up kiosk, and location maintenance. Ideal candidate will possess knowledge of computer/tech installation. Seasonal position with opportunities for advancement and possible permanent position for the right candidate.

Benefits include training and development, bonus based on performance, competitive salary, employee discounts, and flexible schedule.

Perks include flexible schedule options, corporate discount program, professional development and continuous training, work in a fast-paced, innovative culture with an open and collaborative environment, and opportunities for advancement within the organization. You can also make a visible impact within the organization and more!

What you'll do here includes assisting with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools, meeting deadlines to ensure office locations meet our brand/marketing appearance standards, assisting in maintaining a clean and inviting workplace, and other duties as assigned.

Skills you'll bring for success include a driver's license required for those required to drive, reliable transportation, good interpersonal and communication skills, basic knowledge of computer functions and some technical skills, and customer service experience.

Physical demand and work effort includes standing, walking, sitting, ability to lift, push, pull or carry up to 55 lbs. at one time, holding, carrying and moving equipment, tools, and materials, and compliance with company policies and standards.

Apply through this job posting and/or call our main office at View phone number on click.appcast.io.

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that most taxpayers do not receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission, and it is a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year.

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.