VALET CASHIER- Margaritaville Fort Myers Beach

Valet Cashier Margaritaville Beach Resort

Fins up! Margaritaville Resort Fort Myers Beach is seeking seasoned, energetic and friendly professionals for the exciting role of Valet Cashier!

Nestled in the heart of Southwest Florida's vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.

We are looking for team-oriented individuals who are energetic, reliable, friendly, and organized to join our valet service team. This fast-paced, guest-facing role is key to delivering the first and last impressions of our island-inspired resort experience.

What You'll Do:

• Greet and welcome guests warmly and professionally upon arrival, creating a positive and inviting first impression of the resort.
• Provide knowledgeable, courteous assistance by answering guest inquiries about resort amenities, daily activities, dining options, and local attractions.
• Effectively communicate with valet attendants to ensure timely vehicle retrieval and seamless coordination of valet operations.
• Consistently observe the "10-5" hospitality ruleacknowledging guests within 10 feet and greeting them within 5 feetto promote a culture of service excellence.
• Process valet tickets accurately for both vehicle check-in and retrieval, maintaining attention to detail and proper guest documentation.
• Maintain a clean, organized, and professional valet cashier booth and ensure the surrounding area remains safe, clear of debris, and guest-ready always.
• Monitor and manage valet inventory by following check-in/check-out procedures and tracking vehicle keys with accuracy.
• Perform point-of-sale transactions, including cash, credit card, and room charge payments with precision, adhering strictly to financial and operational policies.
• Report suspicious activity, safety hazards, or equipment concerns immediately to management to support a secure and well-monitored work environment.
• Collaborate with team members and other departments to maintain a consistent and high standard of guest service throughout the resort.
• Remain calm and composed in high-pressure situations, prioritizing guest needs while efficiently managing multiple responsibilities.
• Demonstrate a commitment to upholding the resort's service values and contributing to a welcoming, safe, and efficient guest arrival and departure experience.

What We're Looking For:

• Clean driving record and a valid driver's license
• Must be a minimum of 21 years old
• Effective communication and strong guest service skills
• Comfort handling financial transactions with attention to detail and accuracy
• Ability to stand for extended periods and work in an outdoor environment
• A positive attitude and commitment to exceeding guest expectations
• Perform other reasonable job duties as requested by Supervisors

About TPI Hospitality:

• Industry-leading tenure celebrated during its 50th year of operation in 2022.
• A culture of empowerment that creates success for yourself and those around you.
• A growing company with multiple new projects underway.
• With over 30 hotels and restaurants located throughout Minnesota and Florida, TPI associates enjoy more opportunities for advancement or transfer.
• Chosen as a twelve-time Best Places to Work nominee by the Business Journal.

Benefits:

• Medical/Dental Insurance
• 401(k) & 401(k) matching
• Free parking and transportation to/from Margaritaville Resort
• Paid Time Off (PTO)
• Holiday Pay
• Volunteer time off (VTO)
• Bereavement Leave
• School Conference Leave
• Employee Discounts
• Supplemental Insurance options
• Tuition Discount

Still wondering what makes working at Margaritaville so special? Don't just take our word for it see for yourself! Watch our video and dive into the vibrant, fun-filled world of Margaritaville. Discover the unique atmosphere, enthusiastic team, and unforgettable experiences that await you. Whether you're front facing with our guests or supporting behind the scenes, every role here brings a bit of our paradise to life.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.