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Senior Workforce Analytics & Scheduling Lead (Hybrid)

$90k - $136k

PG&E

PG&E is seeking a Customer Service Analyst to support budget decisions, service levels, and intraday staffing for a large contact center. The hybrid role entails weekly Fresno or Sacramento presence, with an emphasis on forecasting, data analysis, and emergency on-call duties. The position offers a Bay Area salary range of $90,000–$136,000 and eligibility for discretionary incentive compensation. A high school diploma is required; a BA or related certification is preferred.

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Vacancy posted 1 day ago
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