Operations Team Member

Company Description Panda Restaurant Group is the global leader in Asian dining, including well-known brands such as Panda Express and Panda Inn. Founded in 1973 as a family-owned business, Panda has grown to nearly 2,800 restaurants worldwide. The organization is committed to delivering exceptional Asian dining experiences and investing in the growth and well-being of its team members. Panda’s mission is to inspire people to better their lives through meaningful work, continuous learning, and a strong values-driven culture. Role Description The Operations Team Member role is a full-time, on-site position based in Gilbert, AZ. This team member supports daily restaurant operations, including preparing food, maintaining cleanliness and organization, and ensuring quality and safety standards are consistently met. The role involves providing friendly, efficient guest service, supporting sales through accurate order taking and product knowledge, and assisting with inventory and cash-handling procedures. Operations Team Members collaborate with colleagues and leaders to meet performance goals, follow company policies, and contribute to a positive, inclusive work environment. The position may include varied shifts, including evenings, weekends, and holidays, based on business needs. Qualifications Strong analytical skills to interpret operational metrics, identify trends, and support problem-solving in a fast-paced environment. Effective communication skills, including clear verbal interaction with guests and team members and the ability to follow instructions and provide feedback. Sales skills to engage guests, recommend menu items, and contribute to achieving revenue and guest satisfaction targets. Foundational operations management skills, including adherence to food safety procedures, quality standards, and efficient workflow practices. Basic project management skills to help execute store initiatives, support new processes, and coordinate tasks within the team. Customer service mindset with a focus on hospitality, professionalism, and building repeat business. Ability to stand for extended periods, perform manual tasks, and work in a busy restaurant environment. Reliability, attention to detail, and willingness to learn; prior experience in food service or retail is helpful but not required. #J-18808-Ljbffr Panda Restaurant Group