CERTIFIED MEDICAL ASSISTANT - AULTMAN ORRVILLE HOSPITAL (AOH)/BROWN SBHC

Clinical Support Position

The primary purpose is to provide clinical support to the physician, provide patient and family education, and work cooperatively with the remainder of the office structure.

Checks physician schedules frequently for any add-ons or updates. Inspects patients medical record prior to visit to ensure completeness as well as making sure the results of tests are available. Pre-visit planning/chart prep to be completed in between rooming patients. Ensure accurate and complete documentation in accordance with policy and protocol. Rooms patients in a timely fashion making sure to identify patient and compare with chart. Obtains vital signs, height, weight, and current accurate list of medications and all pertinent information needed for the physician to assess the patient. Performs EKG according to policy and protocol. Refills prescriptions according to policy and protocol. Schedule patient testing for various tests to be done. This includes scheduling hospital procedures and out-patient tests. This includes precertification, authorizations, prior authorizations, physician orders, communicating with the patient, and putting on physician schedule if appropriate. Accurately completes medical forms and correctly completes and routes billing information to appropriate staff. Copies and releases medical records according to office procedures. Documents properly and legally in patients chart. Correctly educates patient for all testing and medications that are ordered. Returns phone calls to patients by the end of the business day. Answer patient messages by the end of the business day. Notifies physician/provider immediately of abnormal lab results. Restocks and cleans exam rooms after use according to protocol. Uses the EHR to accurately document and inform physicians of patient interactions. Schedules and reschedules patient appointments. Any other duties as assigned by Practice Coordinator or Manager.

Graduate of an approved Medical Assisting Program or Licensed Practical Nurse Program. Current certified/registered medical assistant or Licensed Practical Nurse. Must have current up-to-date CPR training. Must adhere to office policy of yearly TB testing, OSHA and HIPAA training. Evidence of good health as evidence of infrequent absenteeism. Ability to meet and interact with the public in a mature, courteous and professional manner. Effective interpersonal communication skills. Ability to work efficiently and accurately under conditions of high stress. Must be able to work as a team and independently. Positive, friendly, and compassionate. Must poses the ability to multi-task and work in a fast-paced environment.

Normally Monday through Friday with a lunch break daily. May require paid overtime before or after normal working hours. Subject to frequent interruptions during performance of duties. Expected to adhere to office policy and procedures. Subject to blood and body fluid exposure.

Standing C Walking O Lifting (25 pounds) O Carrying (25 pounds) O Pushing (25pounds) N Climbing with (25 pounds) F Stooping/Bending F Twisting/Turning O Kneeling/Squatting O Crawling F Reaching Up/Reaching Forward