Clinic Manager - Hyperbaric Center (Medical Background Required)

Position Overview We are seeking a hands‑on Clinic Manager with a strong clinical background (e.g., MA, EMT, RN, or similar) to own and operate the day‑to‑day performance of our hyperbaric oxygen therapy (HBOT) center. This is a player‑coach role that combines leadership, operational oversight, and direct patient care. The Clinic Manager is responsible for ensuring the center runs smoothly at all times – with clear communication, strong team alignment, and a consistently high standard of patient experience. The ideal candidate is someone who takes full ownership , communicates proactively, and is comfortable stepping into any part of the operation – including supporting HBOT sessions – to keep the center running efficiently. Key Responsibilities Clinical Leadership & Patient Care Own all patient communication and pipeline management through the CRM, ensuring timely follow-up, accurate documentation, and no gaps in the patient journey from initial inquiry through treatment Serve as an early point of contact for prospective patients, providing clear education and communication throughout the intake process Oversee patient onboarding, ensuring a smooth, organized, and welcoming experience Coordinate patient intake forms, maintain accurate records, and schedule Medical Director consultations as needed Actively participate in administering HBOT sessions, working alongside technicians to support patient care, maintain flow, and ensure safety Step in to support HBOT technicians as needed, including running or assisting with sessions to maintain efficient patient flow and team support Educate patients on HBOT procedures with clarity, professionalism, and empathy Support patient assessments and onboarding in collaboration with the Medical Director Operational Ownership & Execution Own and manage all aspects of the center's daily operations, ensuring consistency, organization, and efficiency Ensure the center environment, patient flow, and overall experience consistently meet MD Hyperbaric standards Establish and communicate a clear next‑day operational plan in advance, ensuring staff begin each shift with clarity on responsibilities, priorities, and leadership coverage Address and resolve operational issues proactively; elevate only when necessary Manage oxygen inventory and coordinate deliveries to ensure uninterrupted services Oversee billing processes, including patient charges and packages, ensuring accuracy and compliance Support business growth initiatives, including outreach to local providers and referral partners Team Leadership & Staff Management Act as the clear leader of the center, ensuring all team members understand expectations, responsibilities, and who to go to for direction at all times Lead from the front by working alongside technicians, supporting sessions and stepping in as needed to maintain flow and team support Ensure every shift has a clearly defined point of contact – no ambiguity in leadership Create and maintain structured, proactive communication across the team (daily planning, schedule updates, expectations) Develop staffing plans and schedules that support both patient demand and team stability Conduct regular 1:1s, provide feedback, and address performance issues promptly and directly Foster a collaborative, accountable, and high‑performing team environment Planning, Communication & Team Clarity Ensure consistent, proactive communication so all staff operate with clarity and alignment Communicate schedules in advance and provide timely updates as needed Set clear expectations for part‑time and full‑time staff, including roles, responsibilities, and opportunities for additional hours Ensure no staff member begins a shift without clear direction, expectations, and leadership structure Safety & Compliance Serve as the Safety Coordinator, ensuring adherence to all safety protocols and regulatory standards Maintain a safe, compliant, and well‑managed environment for both patients and staff Requirements This is a hands‑on leadership role. The Clinic Manager is expected to operate as both a leader and an active member of the team – stepping into daily operations, supporting HBOT sessions, and ensuring the center runs smoothly in real time. This is not a purely administrative or oversight position. Success in this role requires: A strong sense of ownership over the entire center Consistent, proactive communication with staff The ability to lead from the front and step in wherever needed A focus on outcomes – not just task completion Qualifications Clinical background as a MA, EMT, RN, or equivalent; active certification preferred Experience in healthcare operations, clinic management, or a similar setting Demonstrated ability to lead in a hands‑on, fast‑paced environment Strong communication skills with the ability to provide clear direction and build team alignment Highly organized with strong attention to detail and follow‑through Proven ability to take ownership, solve problems proactively, and drive results Comfortable balancing leadership responsibilities with direct patient care Willingness to undergo training for administering HBOT sessions Benefits Health Insurance (Medical, Dental, Vision) Paid Time Off Employee Discount #J-18808-Ljbffr MD Hyperbaric