Warehouse Operations

Job Opportunity at Dreyer's Grand Ice Cream

Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredible people from across the globe?

At Dreyer's Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Hagen-Dazs, Drumstick, Dreyer's & Edy's, Skinny Cow and Outshine, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, the Bay Area's hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.

Unleash your potential at Dreyer's Grand Ice Cream and discover what a sweet career we have in store for you.

Main Purpose of Job :

Effective and consistent handling of all assigned warehouse activities. A good understanding of the machinery & processes ensuring you achieve the desired results in terms of Quality, Safety, Hygiene and Waste. Attention to detail and always operating within the required parameters of your assignment.

Role and Activity

• Receive, store, and deliver all materials to the Production Lines in a safe and efficient manner.
• Make cost effective decisions in a timely manner. This includes quality, safety, speed, and waste.
• Have the computer skills and aptitude to operate various warehouse management systems (SAP and RF) spreadsheets, word-processing documents, etc.
• Properly fill out all paperwork needed for operations.
• Ensure that all packaging and raw materials are properly rotated on a First Expired First Out (FEFO) basis.
• Verify Lot Control and FEFO is used for all floor deliveries and returns.
• Ensure that partial pallets are delivered to the line first to prevent multiple partial pallets of the same resource.
• Ensure that all materials received from vendors are properly received by Lot Number and quantity, and that all product received meets quality standards. Notify coach of any truck delivery that is not up to standard (i.e. truck not clean, truck not at correct temperature, loads tipped or spilled, etc.)
• Maintain good housekeeping in all Dry Warehouse storage, receiving, and tempering areas (includes ambient and frozen receiving docks, ambient, 40 degree and -20 warehouse locations, flammable rooms, tempering and hot box areas, all staging areas and pallet transfer areas) forklifts, work carts, stretch wrap machines, conveyors, dock and floors.
• Keep rack locations safe and usable, restacking or up righting any tipped pallets in racking. Always maintain safety requirements such as wearing fall protection harness.
• Collect supplied for Dry Warehouse when they arrive via postal or common carrier delivery.
• Collect, sort and organize pallets from Dry Warehouse placing damaged pallets in pallet recycling trailer.
• Monitor the availability, condition and usage of plastic pallets to ensure that product is not setup on plastic pallets too far in advance. When return to stock product is received in the warehouse minimize the number of plastic pallets that are returned to the racks. Place all damaged plastic pallets out of service.
• Safely transfer pallets from wood to plastic using the Pallet Transfer System and/or forklifts
• Be certified on safe operation of all Material Handling Equipment.
• Act with a sense of urgency to accomplish goals and tasks.
• You are responsible for your performance, efficiencies, waste, quality, safety, results.
• Ensure complete and accurate shift hand off.
• Ensure Receiving Board is complete and up to date.
• Act with a sense of urgency to accomplish goals and tasks.
• Know and understand department metrics of quality, reliability and safety.
• You are responsible for your performance, efficiencies, waste, quality, safety, results.
• Lead Pre-Shift meetings as necessary and conduct shift hand offs.
• Follow, monitor and understand all GMP/HACCP/QMS and product safety regulations.
• Keep waste to a minimum.
• Report any and all damage immediately.
• Swipe in and out on time. Be at your work area as scheduled and on time to pre and post shift meetings.
• Stay focused at all times! Make timely decisions. Find root cause and solution to problems.
• Communicate with team and supervisor. Keep them informed of any issues.
• Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values
• Perform other job duties as assigned.
• Train others as assigned.

Measurable Outcomes

• Reducing trends of rejections from food safety and quality issues
• Hygiene, Quality and safety audits improving week over week
• Effective interaction with the production team
• Quality and improvement initiatives being implemented
• Reduction in accidents and incidents on a YOY basis
• Making sure all packaging is returned to the warehouse
• Ensuring all trucks are received in a timely manner reducing demurrage
• Clean organized warehouse at all times

Levels of Responsibility

• Service level to production
• Inventory Control
• Health & Safety
• Impeccable hygiene standards always
• All material handling equipment

Position Qualifications:

• 18 years of age or older.
• Aptitude for automated mechanical processes with good troubleshooting and diagnostic skills.
• Excellent interpersonal communication, math and problem solving skills.
• Ability to work multiple shifts and/or schedules.
• High School diploma or GED or equivalent experience.
• One-year related experience (preferred).

Behaviors and Core Values:

We Take Ownership

• Stay committed to responsibilities from start to finish
• Make sound decisions and get into the right level of detail
• Apply resources to initiatives that add growth, improve efficiencies, or reduce waste

We Do What Is Right

• Choose transparency over convenience, even if it means difficult conversations
• Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment
• Speak up when you see something that does not align to our values and policies

We Seek to Improve

• Strive to continuously improve and innovate to exceed expectations
• Value feedback from others and encourage open dialogue to understand how we can improve
• Learn from both successes and failures

We Are Better Together

• Ensure decisions are based on what's best for the whole business
• Practice inclusion by seeking diverse perspectives
• Treat everyone with fairness and respect

Work Environment:

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.

• Cold Temperatures: Parts of the facility, such as storage and production areas, may be kept at low