Office Services Specialist

Command Center/Office Services Specialist

Dean Dorton, one of the largest and most acclaimed certified public accounting and business advisory firms in the Southeast, has an opportunity for an experienced Command Center/Office Services Specialist to join our team. This position plays a critical role in supporting firm operations, client service, and office hospitality. This opportunity is available in our West Chester Office.

This is a dual-role position that combines document processing and office services with front desk and client-facing responsibilities. You will be a key part of ensuring both our internal teams and visiting clients have a seamless, professional experience.

Command Center / Office Services Responsibilities:

• Perform external and internal document processing, including formatting, assembling, administrative review, and preparation of highly confidential documents (tax returns, financial reports, etc.)
• Maintain inventory of supplies and materials utilized in document processing
• Provide backup document processing and scanning assistance as needed
• Assist with additional administrative projects, firm errands, and deliveries as required

Front Desk & Office Coordination Responsibilities:

• Answer the firm's main telephone line and route calls appropriately, taking accurate and complete messages when team members are unavailable
• Greet guests personally and by name, creating a welcoming and professional first impression
• Treat guests as you would in your own home—offering beverages and ensuring they are comfortable during their visit
• Ensure conference rooms are properly set up for meetings
• Assist team members with reserving meeting spaces and coordinating beverage and meal orders
• Perform end-of-day office shutdown procedures to ensure the office is secure and ready for the next business day

Preferred Qualifications:

• Dedicated to a career in administrative and office support
• Possessing a minimum of two (2) years of experience in an administrative, office services, or front desk role
• Experienced working in a professional services environment with deadlines in a fast-paced, demanding atmosphere
• Personable, articulate, and professional with a strong client-service mindset
• Highly organized with the ability to prioritize, multitask, and manage competing requests
• Team-oriented, flexible, and comfortable working with a variety of personalities
• Able to work independently with strong initiative and minimal direct supervision
• Detail-oriented with excellent follow-through
• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint

This is a full-time, benefits-eligible, in-office position, with regular hours of Monday through Friday, 8:30 a.m. – 5:30 p.m. Some overtime, including weekends, may be required during peak periods to meet government deadlines.

The Fun Stuff:

• Health insurance – medical, vision, and dental
• Paid family leave, medical leave, and maternity/paternity leave programs
• Retirement benefits – 401(k) match and best-in-class automatic profit sharing
• Telemedicine, mental health resources, and wellness program reimbursement
• Life insurance and disability insurance

Dean Dorton is an Equal Opportunity Employer. We are committed to growing and empowering an inclusive community within Dean Dorton and our industry which is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. We encourage you to apply for our available positions, even if you don't necessarily check every box on the description.

Dean Dorton. Innovating Together