Marketing Documentation & Project Management Intern

About us:

Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that's gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested over $2 billion in real dreams and real opportunity, spanning more than 100 countries and over 5 million borrowers.

As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full-time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Kiva's team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.
Kiva's values:

Impact first - This is why we exist. This is the drumbeat we march to. Every day.

Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.

Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.

Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.

Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.

Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness.

Internship Program

Since its founding, volunteerism has been an integral part of Kiva's foundation and success. As a Kiva Intern, you will contribute your passion, drive, ideas, and expertise to expand our reach and impact while taking on immediate. and significant responsibilities within your team. In addition to learning on the job, you'll partake in a variety of educational, social, and professional development workshops and events that will accelerate your professional growth while learning about Kiva and the non-profit, technology, and microfinance sectors.


Through this volunteer internship, we're hoping to provide a high-caliber learning experience. Upon completing our internship program, you will gain many in-demand job skills. Additionally, all Kiva interns will gain exposure to foundational microfinance concepts and ongoing professional development tailored to your career goals. This position will also put you in contact with a wide array of employees around the world, giving you a jump start on networking opportunities.

This Kiva internship is a 6-month , part-time (24 - 32 hours per week) , United States-based, remote volunteer position .


Role overview:

As a Marketing Documentation & Project Management Intern, you'll work directly with the Marketing department and its subteams to assist with the creation and adoption of a Marketing department knowledge base for operational, process, & data/learning documentation.


Key deliverables and expectations:

• Marketing Resource Audit: Review our internal tools & storage (Confluence, Asana, GDrive, etc.) and document what information is located where.
• Propose Solution: Propose a structure for how to consolidate & organize all resources in an efficient way that's easy to navigate & maintain.
• Solution Implementation: Create the approved infrastructure with accompanying infrastructure.
• Project Management: As this project develops, you will create & update the Asana project with the guidance of the Creative Project Manager.
• Onboarding: Document and train the Marketing department into proper use and maintenance of the new infrastructure.
• Provide a summary of the project using project management metrics established at the start of the project.

At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; unfortunately, we cannot provide visa sponsorship.

Preferred qualifications:

• At least 21 years of age or older by July 14th, 2026
• Able to commit to the full 6-month term
• Bachelor's degree or enrollment at a senior level in a related degree program (e.g., marketing, project management, communications, operations, etc.)
• Excellent written and verbal communication skills
• Ideally, examples of establishing operational &/or collaborative documentation
• Ideally, experience with project management & wiki tools
• Ability to work in a collaborative environment
• Excellent time management, organization, attention to detail, and resourcefulness
• Ability to work independently and manage multiple tasks
• A passion for Kiva's mission and social impact work
• Demonstrated commitment to diversity, inclusion, and equity

Perks:

• Professional development and skills workshops
• Access to Kiva's network of Kiva Fellowship and Internship Alumni
• Optional participation in Kiva's Employee Resource Groups (ERGs) and social activities such as happy hours and coffee chats
• References are gladly given for successful participants

Kiva's Internship is a part-time volunteer position; however, to help offset some expenses, Kiva will provide a modest stipend of $800 a month (before taxes) to its volunteers. Please note that the stipend is considered taxable income, and we expect interns to do their own research as to how this may affect their personal/tax implications.

The weekly time commitment for a Kiva Internship is 24-32 hours from July 14th - December 31st, 2026. Please make sure you have the availability to commit to the entire internship period before submitting an application.

A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.