Guest Assistant Lobby

Guest Assistant Lobby

MoMA

Midtown

11 W 53rd St

Tags: Featured 1 yr exp needed Service

Min. base wage: $20.54/hr Service

Est. base annual: $40,587

Est. base weekly: $780/wk

Est. base monthly: $3,382/mth

Benefits: Health Insurance Dental Insurance PTO 401K

Est. total taxes and net pay (approximations only - see below for calculation details)

Gross Annual Salary: $40,587

Federal Income Tax: -$3,111

State Income Tax: -$1,591

Social Security Tax: -$2,516

Medicare Tax: -$589

Total Taxes: -$7,807

Net Annual Pay: $32,780

Est. base wage (post-taxes): $16.59/hr

Est. base weekly (post-taxes): $630/wk

Est. base monthly (post-taxes): $2,732/mth

$20.54/hr 38hrs/wk Loading Loading Loading Loading Loading 40hrs/wk Loading Loading Loading Loading Loading 45hrs/wk (overtime) Loading Loading Loading Loading Loading 50hrs/wk (overtime) Loading Loading Loading Loading Loading 55hrs/wk (overtime) Loading Loading Loading Loading Loading

Company description: At The Museum of Modern Art and MoMA PS1, we celebrate creativity, openness, tolerance, and generosity. We aim to be inclusive places both onsite and onlinewhere diverse cultural, artistic, social, and political positions are welcome. We're committed to sharing the most thought-provoking modern and contemporary art, and hope you will join us in exploring the art, ideas, and issues of our time.

Job description: The Museum of Modern Art is currently accepting applications for multiple Guest Assistants in its Visitor Engagement Department. Reporting to our Visitor Engagement Managers, the Guest Assistants will assist with lobby operations and will create a highly positive experience for Museum guests that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum. Additional responsibilities include: - Sells daily and advance Museum admission, film, and program tickets, memberships, and member guest passes. Processes credit cards and coupons, rings up cash, and issues change. - Generates proactive sales efforts throughout the Museum, including within the Main Lobby, Film Lobby, sidewalk, and any approved areas. - Proactively and warmly welcomes guests, responds to questions, and offers guidance. Resolves general complaints from guests and members on site. - Stays abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns. Attends Morning Meeting at the beginning of every shift. Reads and absorbs information in daily MoMA MeMO. - Validates admission at points of entry to galleries. - Ensures smooth flow of visitors by proactively guiding visitors to various queues and spaces. - Helps maintain POS preparedness with supplies and relevant marketing materials. Keeps Museum information boxes filled with maps, calendars, and relevant printed information. Ensures signage is properly placed. - Drafts routine correspondence in response to incoming mail and e-mail from members and visitors. Updates Membership database as necessary including address and name changes. - Assists with Member events including member exhibition previews, member gallery talks, and other onsite programs. Assists with event RSVPs as needed. - Reports to management any issues of cleanliness or public safety in public spaces. - Performs any duties reasonably related to the functions described above.

Qualifications:

• Bachelor's degree or equivalent. Previous museum experience.
• Proficiency with computers/Windows.
• Exceptional customer service skills, customer service experience, passion for the visual arts.
• Facility with languages in addition to English strongly preferred.
• Must be available to work weekends and holiday periods.
• Fully vaccinated with a Centers for Disease Control and Prevention and/or the World Health Organization authorized vaccine (or approved for an exemption as a reasonable accommodation due to a qualified disability or sincerely held religious belief or other legal basis). Salary: The salary for this position is $20.54 per hour. Application instructions: To apply, please visit MoMA Jobs. Applicants should submit a resume and a statement of interest.

Location: MoMA is hiring for a Guest Assistant Lobby Position in Midtown, New York City. Base pay starts at $20.54/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency