Desktop Support

Job Description

Job Description

We are hiring for our direct client.

Contract role: 5-6 months with a possibility of extension

Work Days: Work days: Monday, Wednesday, Friday, onsite, 4 hours per day. 

Responsibilities:

·                              Update all laptops in client's classrooms, update all screen cast devices and or other needed electronics for delivery (i.e., cameras, portable projectors....)

·                              Ensure all laptops are updated, charged, browser history cleared, and prepared for testing, testing links work

·                              Update and check all AV kits in the crib, update missing and or damaged materials, work with IT to remove incorrect profiles, clear browsing history, ensure device is updated, cleaned, and ready to go back out 

·                              Support maintenance and log history, device assignment tracking on all MFA devices 

·                              Support SharePoint and Teams interface issues and requests, work with access issues, problem-solve sharing of materials and blocks

·                              Work with contractors on authentication issues and access issues

·                              Work with full-time and contract staff on login and access issues for immediate support while an IT ticket is put in 

·                              Additional supports that come up when we need problem-solving (Teams, SharePoint, OneDrive, Cognito, QM, LMS, Adobe...) 

·                              Basic O365 support and use

·                              Support login and access issues on multiple devices

Dutech is an IT firm with a difference: We’re not planning for today’s needs, but for every need you have for 5 to 10 years ahead. We meet your budgetary needs and still make your IT ready to capture every opportunity in the future.
We hire for many Government and Private clients.

Company Description

Dutech is an IT firm with a difference: We’re not planning for today’s needs, but for every need you have for 5 to 10 years ahead. We meet your budgetary needs and still make your IT ready to capture every opportunity in the future.\r\nWe hire for many Government and Private clients. \r\n\r\nFor IT consulting to IT staffing, web development to cloud computing, Dutech Systems is your one-stop for all your IT needs, and even the ones you don’t know you have.