General Manager

JobTitle General Manager Location THE CUBE Chicago Role Description The General Manager of The Cube Chicago is responsible forleading a premium competitive socialising and entertainment attraction. Youwill lead a team of 150+, across F&B and Attractions, ensuring the higheststandard of operation at all times. Salary to be discussed in interview. Essential Duties and Responsibilities Ensuringhigh performing operational and financial management of the venue acrossF&B, attractions and sales. Ensuringefficient customer throughput, maintenance, customer service, experiential andcleanliness standards. Recruiting,deploying, motivating and managing a management team of 4 and an operationalstaff team of 100+. Liaisingdirectly with Urban Playground senior management, and stakeholders includingpartners, suppliers, neighbors and the media. Providingtimely and accurate performance information to Urban Playground management, includingproducing a daily report for each department and for the venue overall. Dealingwith and documenting staff and customer issues using the correct companyprocedures. Responsibilityfor management of IT Infrastructure, Booking Systems, Ticketing and POSSystems. Ensuringon site Marketing & Communications are within brand parameters. Ensuringthat Safety and Compliance standards are kept high at all times. Agood knowledge of Cube operation, to be able to help when needed. Other Duties andResponsibilities Ensure all staff havecompleted any relevant training. Proactivelycontribute to and suggest ways of improving company processes andprocedures. Skills Technical Strong, proven experience in a General Manager position. Experience working in a leisure, visitorattraction, entertainment or hospitality setting. Experience of managing multi-faceted food andbeverage operations. Experience directly overseeing Profit &Loss. Experience of working to and achieving clearKPIs. Excellent understand of general operations andsoft facilities management. Good understanding of Health & Safetymanagement and statutory compliance obligations. Good understanding of HR procedures. Good understanding of technology includingMicrosoft Office. Personal Willingness to work regular evenings and weekends Positive, ‘Can do’attitude,willing to help others. Behave with discretion, honesty andprofessional integrity at all times. Ability to workindependently with strong leadership qualities. Excellent attention todetail and organization. Ability to think on yourfeet and adapt. Excellent verbal andwritten English is required for this role. #J-18808-Ljbffr