Operations Specialist

About Docketly Docketly , a sister company to ABC Legal Services, is redefining legal support services. We make it easy, fast, and reliable for creditors'-rights attorneys to connect with court-hearing opportunities, pairing proprietary software with a nationwide attorney network. Based in Longmont, Colorado, we move fast and value people who do the same. Job Summary We are seeking a highly skilled, technology-forward Operations Specialist to serve as a critical quality checkpoint for hearing information shared with our attorney network. This role goes beyond traditional data entry - we're looking for someone who thrives at the intersection of operations and technology, with hands-on experience building and maintaining automated infrastructure, automating workflows, and working with large-scale AI systems. This position sits at the center of our AI-driven operational strategy. You'll regularly use tools like ChatGPT, Claude, Codex, and the OpenAI Platform, but more importantly, you'll bring a builder's mindset - identifying opportunities to automate repetitive verification work, improve data pipelines, and scale our processes as the business grows. This position is full-time in Docketly's HQ Office in Longmont, Colorado. Responsibilities and Duties Review and verify hearing information for accuracy before publishing to our attorney network Compare and reconcile data across multiple sources, systems, and scraped datasets to ensure consistency and completeness Build, maintain, or troubleshoot lightweight automation scripts that support data collection and verification workflows Leverage AI tools (Claude, OpenAI, Codex, or similar) to assist with verification, flag discrepancies, and improve throughput Identify manual, repetitive processes and design automation solutions to reduce error and increase speed Accurately document and confirm hearing data, attachments, and related materials Send out verified hearing schedules and links to attorneys Respond to tickets and customer inquiries, including basic technical troubleshootingMaintain and exceed daily/weekly verification targets Communicate clearly with cross-functional teams and elevate issues as needed Qualifications and Skills 3+ years' experience in data verification, technical operations, data engineering support, Technical Quality Assurance work, or a related field Experience with browser automated infrastructure (e.g., BeautifulSoup, Scrapy, Puppeteer, or similar) Automation experience - scripting, workflow orchestration, or process automation tools (e.g., Python, Zapier, n8n, Airflow) Exceptional attention to detail and accuracy under high-volume conditions Genuine technology enthusiast - someone who stays current on AI tools and enjoys experimenting with new platforms Comfortable working in ambiguous, fast-paced, rapidly-scaling environments Strong troubleshooting instincts across multiple systems and tools Preferred Proficiency in SQL, Python, or Java Experience with API integrations, data pipelines, or ETL processes Familiarity with prompt engineering or AI tool evaluation Proven track record contributing to or building large-scale AI-powered projects or pipelines People who should apply are Builders who get energized by solving inefficiencies with code and automation Comfortable operating with autonomy in a fast-paced, high-growth environment Detail-oriented, technically curious, and confident navigating multiple systems and tools Strong communicators who enjoy cross-functional problem solving Motivated to proactively identify and prevent errors through smarter systems, not just manual review No legal experience required! Benefits Health, Dental, Vision insurance 401(k) with company matching Paid time off 7 Paid company holidays 4 Floating holidays per-year Life Insurance and AD&D Insurance Long Term Disability Health Care Reimbursement Flexible Spending Account Dependent Care Flexible Spending Account EAP (Employee Assistance Program) Pet Insurance Job Type: Full-time, Pay : $26.00 - $28.00 per hour (depending on experience) Schedule : Monday through Friday-9:30am-6pm MST ( this position is full-time in Docketly's HQ Office in Longmont, Colorado). #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)