Compliance Investigator

About This Job

OUR MISSION

To safeguard the life and health of the citizens of Louisiana by assuring that persons practicing as Registered Nurses and Advanced Practice Registered Nurses are competent and safe.

The Compliance Investigator position is a career progression group that ensures alleged violations of the Nurse Practice Act, Nursing Board Rules and Regulations, and state and federal laws are appropriately investigated for final disciplinary resolution under the supervision of the Compliance Team Leader. The incumbent will investigate matters that impact Registered Nurse licensure, student eligibility, and advancement/clinical progression, and report to the Compliance Team Leader. Utilizes sound judgment to interpret and apply policies, regulations, and procedures, and demonstrates initiative in handling of non-routine situations. Requires the exercise of a high degree of confidentiality essential in the execution of administrative duties. Involves frequent contact with Registered Nurse licensees, applicants, student nurses, schools of nursing, employers, other state and federal agencies, hospital administrators, regulatory agencies, attorneys, and law enforcement agencies in Louisiana and nationwide, among others.

Key Competencies

• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
• Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
• Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
• Thinking Strategically: The ability to generate insights and identify opportunities for future growth of the organization.

What makes the opportunity exciting or unique?

Working as a compliance Investigator is a unique opportunity to support and uphold public health and safety. You will contribute to the integrity and accountability of the nursing profession. Become part of a dedicated team that values ethical standards, fairness, and professional growth.

Join us in shaping the future of nursing in Louisiana.

Minimum Qualifications

Three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

Job Duties and Other Information

• Compliance Investigator I is an entry-level position and differs from Compliance Investigator 2 by performing entry-level compliance investigations. Compliance Investigator, I am primarily assigned investigations when the alleged act poses a lower risk for harm to patients or human error behavior. Compliance Investigator I is expected to become proficient in overall job duties while working and consulting with a Compliance Investigator 2 or 3, RN Compliance Officers, and the Compliance Team Leader.
• Compliance Investigator 2 is an experienced-level position and differs from the Compliance Investigator 3 by the absence of advanced-level compliance investigations. Compliance Investigator 2 is primarily assigned investigations when the alleged act results in substantial harm or there is a high risk of substantial harm to patients or when the alleged act poses a moderate risk for substantial harm to patients or at-risk behavior. Compliance Investigator 2 is expected to become proficient in overall job duties while working and consulting with a Compliance Investigator 3, RN Compliance Officers, and the Compliance Team Leader.
• Compliance Investigator 3 is a highly responsible advanced journeyman position that exercises a greater level of independence, effectiveness, and accuracy, and differs from Compliance Investigator I or 2 by performing advanced-level compliance investigations. Compliance Investigator 3 is primarily assigned investigations when the alleged act poses imminent and substantial danger to the public health, safety, and welfare of citizens, or the alleged act results in substantial harm, or there is a high risk of substantial harm to patients. Compliance Investigator 3 is expected to demonstrate proficiency in overall job duties while working and consulting with RN Compliance Officers and the Compliance Team Leader.

Position-Specific Details

Appointment Type: Probational

Career Progression : This position participates in a CPG

Note Regarding The Advertised Pay

This position participates in a Career Progression Group (CPG) and may be filled as a Compliance Investigator 1-3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

The actual starting salary depends on the education and experience of the selected applicant.

How to Apply

No Civil Service test score is required to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted instead of completed education and experience sections on your application. Applications may be rejected if incomplete. *

Contact Information

For further information about this vacancy, contact:

Kris Major

Louisiana State Board of Nursing

***email_hidden***

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

Insurance Coverage

More information can be found at

Parental Leave – Up to six weeks paid parental leave

More information can be found at

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System ( LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (
• Louisiana School Employees Retirement System ( among others

AD: Acting Decisively - How well do you make timely, confident decisions using sound reasoning?

• I avoid making decisions, rely on others, and struggle to stay confident under pressure.
• I make decisions with help, second-guess myself, and tend to stick with familiar methods.
• I make timely decisions, take responsibility for the outcome, and explain my reasoning clearly.
• I make bold decisions, adapt quickly, and help lead others through uncertainty.

AD: Acting Decisively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

AEI: Acting with Ethics and Integrity - How well do you make choices that reflect ethical standards, integrity, and honesty—even when it’s difficult or inconvenient?

• I ignore ethical standards, withhold information, or show bias or poor judgment.
• I follow rules, share information, and try to avoid ethical missteps.
• I act with integrity, respect confidentiality, and treat people fairly.
• I promote ethics, model transparency, and help others act with fairness across teams.

AEI: Acting with Ethics and Integrity - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

DPf: Displaying Professionalism - How well do you meet expectations for workplace behavior, communication, and responsibility, especially when under pressure?

• I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.
• I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.
• I meet expectations, follow policies, and communicate respectfully and clearly—even in difficult situations.
• I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.

DPf: Displaying Professionalism - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

• Required Question