Dispatcher/Customer Service Representative

Benefits 401(k) Dental insurance Health insurance Opportunity for advancement Vision insurance 401(k) matching Bonus based on performance Paid time off Training & development About Us Synairgy Mechanical is a leading provider of HVAC and IAQ; installation, servicing and maintaining our market (Maui County) area. We specialize in finding cost-effective solutions for our customers whether they are installing HVAC or other IAQ systems for the first time or expanding their existing systems. Job Description Answer and direct phone calls in a polite and professional manner Schedule appointments and maintain calendars Maintain purchase order numbers list and maintenance schedules Follow up on scheduled jobs to ensure completion or rescheduling Maintain communication with technicians in the field Assist Service Manager with estimates Handle sensitive and confidential information with integrity Maintain email Job Qualifications High school diploma or equivalent; additional qualifications a plus Excellent proofreading, spelling, grammar, arithmetic and business writing skills. Ability to work under time and backlog pressure for extended periods of time. Ability to handle multiple tasks efficiently. Proven experience in a customer service environment, preferably in HVACR contracting or building services industry. Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials Excellent oral and written communication skills Proficient in Microsoft Office Suite and other office software Strong organizational and multitasking abilities Attention to detail and accuracy Benefits Employee discounts on HVAC repairs, replacements and installs Free HVAC maintenance on their home system Flexible schedule Paid birthdays 11 paid federal holidays Great PTO plan Matching 401k Team mindset Dental, vision and health insurance 100% paid End of the year bonuses Note We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. #J-18808-Ljbffr Synairgy Mechanical