Medical Assistant

Medical Administrative AssistantTidewater Inc is currently seeking a skilled Medical Administrative Assistant to work at the Rowley Training Facility, a vital hub for federal training operations for the United States Secret Service. In this dynamic and rewarding contrarole, you'll play a key part in supporting the health and readiness of USSS personnel by coordinating medical exams, managing sensitive documentation, and ensuring smooth communication between applicants, vendors, and internal teams. If you have a strong background in medical administration, exceptional attention to detail, and thrive in a fast-paced environment—this is your opportunity to contribute to a meaningful mission while advancing your career.Responsibilities Include:Review and respond to daily emails with vendor regarding applicant exam statuses.Maintain and update Excel spreadsheets tracking: scheduled exams, follow-ups and no-shows, medically qualified/disqualified applicants, applicants disqualified due to polygraph or background failures.Notify vendor to cancel exams for applicants who failed polygraph or background checks.Address applicant inquiries and concerns via email or phone.Monitor deferred applicants and follow up on required documentation and appointments.Organize applicant exam files and documentation.Distribute MRB referral and appointment confirmations to employee supervisors.Request and review employee position descriptions.Prepare employee summaries for board review.Circulate medical records to Legal for redaction and compliance.Maintain and organize MRB case folders and deliver them to board members prior to meetings.Update and manage the MRB tracking spreadsheet.Communicate MRB decisions to senior management for approval.Prepare and organize Fitness for Duty case files.Confirm employee clearance status with supervisors.Notify supervisors of scheduled exams.Coordinate building access for employees undergoing evaluations.Liaise with vendor to schedule psychological evaluations.Track Fitness for Duty cases and decisions in Excel.Draft and send formal memorandums for medical evaluations.Notify vendors of retired or separated employees.Provide administrative support to the medical team as needed.Upload and maintain medical documentation in electronic medical record systems.Assist with administrative operations within the on-site Health Unit.What You'll Love:A dynamic blend of fieldwork, office tasks, and technical challengesThe perfect balance of autonomy to lead your team.Opportunities for cross-training and exposure to a diverse range of clients and projects.A tight-knit community of experts who value collaboration and knowledge sharing.Comprehensive benefits package, including medical and dental coverage, company-paid life, short, and long-term disability insurance, a 401k match, tuition assistance, annual performance-based incentive bonus and more.A flexible work environment that promotes work-life balance.Requirements:Bachelor's degree (BS) required.Minimum of 8 years' experience in a medical administrative role.Proficiency in Microsoft Excel and OutlookStrong communication and organizational skillsAbility to handle sensitive information confidentiallyExperience managing multiple tasks in a high-stakes, secure environment