Service Foreman

Service Foreman

Appleton Depot - Appleton, WI 54913

Overview

Salary Range $80,000.00 - $120,000.00 Base+Commission/year Position Type Full Time

Service / Shop Foreman

Bergstrom Appleton Depot At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you're passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

What You'll Do

This is a hands-on leadership position. As our Shop Foreman, you will carry your own load of repair orders—diagnosing and repairing vehicles—while concurrently supervising our team of automotive technicians. You will be the technical expert in the shop, responsible for dispatching work, providing guidance on complex repairs, and ensuring mechanical production goals are met. (Please note: This role is strictly focused on the mechanical shop and does not involve or oversee the detail department).

Key Responsibilities:

• Hands-On Diagnostics & Repair: Actively perform comprehensive vehicle inspections, diagnostics, maintenance, and mechanical repairs on a wide variety of makes and models.
• Team Leadership & Supervision: Oversee, mentor, and train a team of automotive technicians. Act as the go-to resource for troubleshooting and resolving difficult technical issues on the shop floor.
• Workflow Management: Dispatch and assign repair orders based on technician skill levels. Prioritize the daily mechanical reconditioning schedule to ensure vehicles move through the shop efficiently.
• Quality Control: Perform final inspections and test drives to guarantee that all mechanical work meets our strict safety and quality standards before vehicles are cleared.
• Operational Efficiency: Monitor technician productivity and shop output. Identify bottlenecks in the mechanical reconditioning process and implement solutions to reduce turnaround time.
• Shop Safety & Equipment: Ensure all shop tools and equipment are properly maintained. Enforce OSHA regulations and company safety policies to maintain a clean, secure working environment.

Qualifications:

• Experience: 5+ years of hands-on experience as an automotive technician. (Prior experience mentoring or leading others is a plus, but not required for the right candidate).
• Technical Expertise: Master-level knowledge of automotive diagnostics and mechanical repair across multiple makes and models. (ASE Certifications are highly preferred).
• Leadership Skills: Strong communication skills and the ability to motivate and develop technicians while successfully managing your own mechanical workload in a fast-paced environment.
• Problem-Solver: Highly organized with the ability to pivot quickly, prioritize jobs, and keep the shop running smoothly.
• Requirements: Must have your own tools, a valid driver's license, and a clean driving record.

What We Offer:

• Top-Tier Compensation: $120,000+ per year (Competitive base wage plus performance/production bonuses).
• Great Schedule: Monday through Friday schedule—no weekends required, giving you a true work-life balance.
• Benefits Package: Health, Dental, and Vision insurance options, 401(k) with company match, and Paid Time Off (PTO).
• Professional Environment: A clean, well-equipped, and supportive shop environment dedicated strictly to mechanical reconditioning.

Our Commitment To You

• Competitive compensation!
• Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members)
• Two weeks of PTO upon start date (for FT team members)
• Discounts on vehicles, service, and parts
• 401(k) with company match for FT team members
• Paid Holidays (for FT team members)
• Wellness Program
• Free Team Member Clinic
• Free Health Coach
• Employee Assistance Program
• Employee Referral Program
• Training and opportunities for career growth and advancement

What Makes Bergstrom Different:

• Wisconsin's largest automotive group and is a top 50 automotive dealer in the US
• Established in 1982 in Neenah WI
• 2,300+ team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton
• 39 dealerships representing 36 brands
• Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States
• Received Glassdoor's "Best Places to Work" award
• Recognized by the Better Business Bureau and Time Magazine
• We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin