Collateral Support Specialist - Lending Support - Youngstown, OH

Summary Responsible to work with and between business lines to ensure timely receipt of recorded collateral documents. Advises business line personnel of perfected collateral not received. Assists in driving effective use of technology and automation. Collaborates with peers and leaders and makes recommendations for changes to gain efficiency. Responsibilities Collaborates and works with and between business lines to clear missing perfected collateral documents in a timely manner. Reports missing collateral to front business lines and management. Responsible for submitting Uniform Commercial Code (UCC) filings for recording to third‑party vendor, monitoring for receipt and updating the core banking system with recordation details. Monitors and works with third‑party vendors for UCC continuations and renewals. Possesses a thorough understanding of loan documentation to ensure collateral documentation is correct and understands the differences in title commitments, title policies, and opinions of title. Understands GAP on vehicle loans and assists with refunds and cancellations. Assists with training and guidance to team members regarding understanding, processing and managing workload. Assists in the development and implementation of operational plans, policies, procedures, and goals that further scalability, automation and efficiency. Collaborates with peers and leaders and makes recommendations for changes to gain efficiency. Fosters strong relationships with leader and peers to ensure collaboration and effective communication within the team. Assists with process‑flow documentation for assigned systems and areas of responsibility and pursues areas of improvement. Assists in maintaining the repository of procedures, processes, job aids and other critical information for functional areas. Assists in driving the effective use of technology within functional areas. Performs work within customer service level expectations and key vendor processing timelines. Performs daily work as defined accurately. Makes recommendations to leadership about possible changes to processing that will enhance the process. Requirements Minimum of a high school diploma or general education degree (GED) required. Associate’s degree preferred. Minimum of 2 years experience in banking, preferably in loan or operations. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Clear, concise, effective written and oral communication skills. Ability to interact effectively within team and with customers they serve. Demonstrated ability to manage priorities and meet critical deadlines. Strong organizational and prioritization skills. Ability to multitask and work under pressure. Team player with a positive outlook. Willingness to provide a high level of service to differentiate the organization. Ability to interact with outside customers when needed. Ability to provide superior service to internal departments. Proficiency in Microsoft Office (Word, Excel, Access). Ability to understand and utilize banking industry technology. Compliance with all bank policies, procedures, laws, rules and regulations; completion of all assigned compliance training in a timely manner. #J-18808-Ljbffr WesBanco Bank Inc.