Commercial Aftermarket Business Leader

Commercial Aftermarket Business Leader

Are you looking for a high-impact, hands-on leadership role that requires a blend of operational excellence, data-driven decision-making, and cross-functional collaboration? Hi-Vac Corporation is hiring for a driven and strategic Commercial Aftermarket Business Leader for our growing aftermarket business. You'll be responsible for managing dealer parts sales, customer service operations, inventory planning, and warranty programs.

What You'll Do:

• Develop and execute aftermarket parts sales strategies with defined revenue and margin targets
• Lead and mentor a team spanning inside sales, customer service, and warranty operations
• Optimize inventory performance by setting and adjusting min/max stock levels
• Drive pricing and margin improvements through market analysis
• Own the warranty lifecycle—from policy development to claim adjudication and reporting
• Analyze dealer performance and implement strategies to boost sales and support
• Track and improve key KPIs including:
• Parts fill rate
• On-time delivery
• Warranty resolution time
• Customer satisfaction
• Partner with supply chain, engineering, and quality teams to resolve issues and support continuous improvement
• Deliver data-driven insights for leadership and strategic planning

What We're Looking For:

• 5+ years of experience in aftermarket parts, sales, or service—preferably in a manufacturing environment
• Demonstrated leadership and team management success
• Strong business acumen with experience owning revenue goals or P&L
• Proficiency in ERP and CRM systems (NetSuite, Salesforce, etc.)
• Excellent communication, analytical, and cross-functional collaboration skills

Why Join Us? You'll have the opportunity to shape and grow a critical function in a dynamic organization, backed by a passionate team and strong leadership. If you thrive in fast-paced environments and are excited about driving operational success, we'd love to meet you.