Sr. Facilities Specialist

Job Description

Job Description

Senior Facilities Maintenance Specialist

Department: Facilities
Reports To: Facilities Property Manager
FLSA Status: Non-Exempt 
Pay Range: $30.00–$36.00 per hour
Position Type: Full-time
Schedule: Monday – Friday 8am – 4 pm, with rotating on-call responsibilities

Position Summary

The Senior Facilities Maintenance Specialist is responsible for performing skilled maintenance, repairs, improvements, and preventative maintenance across Shalom House properties. This position serves as the organization's primary hands-on technical resource for building maintenance and repair, utilizing broad experience in carpentry, plumbing, electrical systems, and general building trades to resolve maintenance issues efficiently and effectively.

The Senior Facilities Maintenance Specialist independently assesses repair needs, determines appropriate solutions, completes complex maintenance projects within the scope of their qualifications, and identifies situations requiring licensed contractors or specialized services. This position also provides practical guidance and hands-on training to other Facilities team members to support skill development, consistency, and quality workmanship.

This position is a highly skilled, hands-on role and does not carry formal supervisory responsibility. The Facilities Property Manager retains responsibility for work assignments, scheduling, performance management, and overall team accountability.

Essential Functions

1. Skilled Maintenance and Repairs

• Perform complex repairs and maintenance involving residential buildings, fixtures, equipment, and building systems.
• Complete carpentry projects, including framing, constructing or repairing walls, installing counters, repairing doors, and other building improvements.
• Perform drywall installation, patching, finishing, painting, and related repairs.
• Diagnose and complete plumbing repairs, including faucets, sinks, toilets, and other fixtures, within the employee's legal scope of work.
• Perform electrical troubleshooting and permitted repairs consistent with applicable licensing, permitting, and safety requirements being able to complete most work from the panel to the outlet. 
• Repair or replace hardware, fixtures, flooring components, cabinetry, and other building materials as appropriate.
• Troubleshoot recurring maintenance issues and recommend durable, cost-effective solutions.
• Evaluate the condition of buildings and equipment and identify potential safety concerns or maintenance needs.

2. Preventative Maintenance and Project Work

• Complete scheduled preventative maintenance according to established plans and timelines.
• Perform assigned work orders and emergency repairs in a timely manner.
• Plan repair projects by identifying required materials, tools, equipment, and estimated labor.
• Maintain organized work areas and ensure appropriate cleanup following repairs.
• Recommend improvements that extend the useful life of buildings, reduce repeat repairs, and improve property conditions.
• Identify work requiring specialized contractors, obtain technical information as needed, and communicate recommendations to the Facilities Property Manager.
• Support property inspections and help address identified deficiencies.

3. Technical Support and Team Development

• Demonstrate appropriate repair techniques, safe tool use, and quality workmanship to other Facilities team members.
• Provide hands-on guidance to the Facilities Maintenance Specialist and Custodial & Maintenance Apprentice.
• Assist with troubleshooting and developing solutions when other team members encounter unfamiliar repairs.
• Share technical knowledge and practical skills to strengthen the overall capabilities of the Facilities team.
• Communicate technical concerns, material needs, project status, and barriers to completion to the Facilities Property Manager.
• Model professionalism, reliability, accountability, and safe work practices.
  
  

4. Safety and Compliance

• Follow applicable safety procedures, building codes, manufacturer instructions, and organizational policies.
• Use appropriate personal protective equipment and maintain tools and equipment in safe working condition.
• Recognize hazards involving electrical systems, plumbing, structural components, hazardous materials, and other building conditions.
• Stop work and notify the appropriate person when conditions exceed the employee's qualifications or create an unacceptable safety risk.
• Complete required work-order documentation and report hazards, incidents, and property damage promptly.
• Protect the privacy, dignity, and safety of individuals receiving services while working in residential and community settings.

5. General Facilities Support

• Assist with seasonal property maintenance, including snow removal, ice treatment, and grounds upkeep as assigned.
• Support emergency maintenance response and other operational needs as directed.
• Coordinate professionally with coworkers, program staff, vendors, and contractors.
• Perform other related duties consistent with the position.

Minimum Qualifications

• Substantial hands-on experience in building maintenance, construction, carpentry, or multiple building trades; generally five or more years of relevant experience preferred.
• Demonstrated ability to independently diagnose and complete a broad range of building repairs.
• Practical knowledge of carpentry, drywall, painting, plumbing repairs, and building systems.
• Demonstrated understanding of safe work practices and the ability to recognize when specialized or licensed services are required.
• Ability to read and follow work orders, instructions, product specifications, and basic technical documentation.
• Strong problem-solving skills, sound judgment, and attention to detail.
• Ability to communicate effectively, work independently, and collaborate with a team.
• Valid driver's license and an acceptable driving record if required for assigned duties.

Relevant trade licenses, certifications, or specialized training are preferred where applicable to assigned responsibilities.

Physical Requirements and Work Environment

• Ability to regularly lift and carry tools, supplies, and materials, including items weighing up to 50 pounds, with or without reasonable accommodation.
• Ability to stand, walk, bend, kneel, climb ladders, reach overhead, and work in varied positions.
• Ability to work indoors and outdoors in changing weather conditions.
• Ability to use hand tools, power tools, ladders, and other maintenance equipment safely.
• Ability to travel between organizational properties as required.

Reasonable accommodations will be considered in accordance with applicable law.

Performance Expectations

Success in this role includes:

• Completing complex repairs accurately, safely, and efficiently.
• Demonstrating sound technical judgment and minimizing unnecessary contractor expenses.
• Maintaining high standards of workmanship and reducing repeat maintenance issues.
• Supporting the development of other Facilities team members.
• Communicating effectively with the Facilities Property Manager.
• Consistently following safety procedures and organizational expectations.

• 401(k) with employer match (after 1 year) 
• Health, dental, and vision insurance 
• Flexible Spending Account (FSA) 
• Short-term and long-term disability 
• Life insurance 
• Generous paid time off