Experienced Automotive Service Technician

Job Description: About LaFontaine Buick GMC of Ann Arbor


LaFontaine Buick GMC of Ann Arbor is part of the LaFontaine Automotive Group, a well-established and nationally recognized organization operating across Michigan. Founded in 1980, our group employs 3,000+ individuals and is committed to building lifelong relationships that connect families and strengthen communities. We pride ourselves on personalized customer service and fostering a positive work environment.

Job Details

• Salary: Competitive, based on experience and certifications
• Job Type: Full Time
• Location: Ann Arbor, MI
• Working Hours: Includes evenings, weekends, and holidays as needed

Position Summary


We are seeking an experienced Automotive Service Technician to perform vehicle repair and maintenance in accordance with dealer and factory standards. This role requires specialization in engine repair, steering and suspension, brakes, HVAC, engine tune-up, and electrical systems.

Key Responsibilities

• Receive and review repair orders and perform assigned work efficiently and accurately.
• Diagnose causes of vehicle malfunctions and complete authorized repairs.
• Communicate with the Parts Department to obtain necessary components.
• Tag, save, and turn in parts for warranty or customer requests.
• Inform service advisors of additional work needed or delays in repair completion.
• Document all work performed and conduct road tests to confirm repair quality.
• Ensure vehicles are kept clean and maintain high standards of safety and housekeeping.
• Comply with federal, state, and local regulations governing automotive service work.
• Participate in training and stay current with technical bulletins.

Skills and Qualifications

• Strong dedication to customer satisfaction.
• Ability to follow management directions and company policies.
• Professional appearance and excellent communication skills.
• Positive attitude and teamwork to support employee morale.
• Willingness to work varied hours including evenings, weekends, and holidays.

Education and Certifications

• Michigan Mechanic Certification required.
• Certifications in Engine Repair, Steering Suspension, Brakes, HVAC, Engine Tune-Up, and Electrical Systems.
• Ability to read and understand technical instructions and information.

Physical Requirements

• Occasional climbing, balancing, stooping, kneeling, crouching, or crawling.
• Frequent lifting or moving of up to 25 pounds; occasionally lifting up to 100 pounds.
• Ability to walk, sit, talk, and hear as required.

Benefits

• Competitive compensation with a tiered pay scale based on experience and certifications.
• Monthly technician hours contest and employee referral program.
• Employee discounts on sales and service.
• Comprehensive benefits package including Medical, Dental, Vision, Employer Paid Life and AD&D Insurance, and Employee Assistance Program.
• Voluntary benefits such as Flexible Spending Account, Disability, Critical Illness, Accident Insurance, Legal and Identity Theft Protection.
• 401(k) plan with employer match and holiday savings program with match.
• Paid time off and holiday pay.

Job Requirements:

• Valid Michigan Mechanic Certification.
• Certifications in relevant automotive systems: Engine Repair, Steering Suspension, Brakes, HVAC, Engine Tune-Up, Electrical Systems.
• Strong customer service orientation.
• Ability to follow instructions and adhere to company policies.
• Good communication and interpersonal skills.
• Professional appearance and presentation.
• Capacity to work a flexible schedule, including evenings, weekends, and holidays.
• Physical ability to perform the demands of the job, including lifting and mobility.

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace .

We Would Really Like To Hear From You!