Technical Product Analyst

We are a proud work‑from‑office company. If you're ready to work on‑site in a dynamic, global company, we'd love to hear from you. About U sPrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire‑to‑retire" lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Job Summary The Product Management Analyst is responsible for supporting the delivery and execution of technology solutions across multiple platforms and business initiatives. This role partners closely with business stakeholders, product teams, and development teams to gather requirements, define solutions, and translate business needs into detailed user stories and functional requirement. Essential Roles, Duties & Responsibilities User Stories & Requirements: Write comprehensive user stories using Jira or Azure DevOps applications. Elicit and document key requirements, acceptance criteria, user personas, functional and non‑functional requirements (NFRs), and process fl Communication: Effectively communicate complex technical ideas both verbally and in writing, ensuring clarity and understanding among stakeholders and development te Platform Management: Lead and manage multiple platform initiatives simultaneously, ensuring they align with strategic objectives and are delivered on t Development Collaboration: Work directly with platform development teams, including onshore, near‑shore, and off‑shore resources, to ensure seamless execution of proje Continuous Learning: Demonstrate a commitment to continuous learning by staying updated on new tools, technologies, and industry trends to enhance delivery and execut Documentation: Create technical and end‑user documentation for platform capabilities. Collaborate with product teams to ensure proper adoption and utilization of platform featu Backlog Management: Manage a prioritized backlog, organizing requirements into Epics, features, and stories to facilitate efficient project execut Technical Expertise: Ability to read and understand C# code, and leverage prior experience with API development, SQL Server, and Postman or Bruno, to drive technical platform initiati Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting cli Attend webinars and training to stay up to date on best practices related to the company and depart Complete projects and other duties as assigned by superv Knowledge, Skills, and Abilities Strong written communication skills using Office 365 tools such as Outlook and Teams Proven ability to work effectively with diverse development teams, including onshore, near‑shore, and off‑shore reso Ability to align platform initiatives with strategic business objec Strong analytical and problem‑solving skills, with the ability to navigate complex challenges and provide innovative solu Skills & Experience erienceBachelor's degree pr eferredExperience in creating technical and end‑user documentation wit h Jira.Solid understanding and experience with the API development, SQL Server, and testin Physical Demands Demands: Sedentar Work: Primarily involves sitting for extended periods, often at a desk or c Demands: Computer.Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office eq Demand: Mobility: Occasional walking or traversing throughout the office to meet with leaders and other em employees.Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed ma materials.Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office s Mental Demands Demands: Attention to Detail: High level of accuracy needed for managing products, reports and co Demands: Problem‑Solving: Ability to strategically plan the needs of the depart Demands: Multitasking: Manage multiple tasks and projects simultaneously, often under tight de Decision‑Making: Make informed decisions regarding the best plan for paid media str Stress Management: Handle stressful situations calmly and effectively, especially when dealing with client and employee c Communication Demands: Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients and external Demands: Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sens Demands: Written Communication: Prepare clear and concise documentation, including emails an Demands: Verbal Communication: Lead planning sessions and team meetings. Provide clear instructions and support for clients, employees and m Managers.Presentation Skills: Present information effectively in training sessions with employees and other depa Benefits Health Insurance: Medical, dental, and vision Retirement Plan: 401(k) with comp Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state lawOther Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet i #J-18808-Ljbffr