AI Product Owner

AI Product Owner

We are seeking an experienced AI Product Owner to manage and optimize enterprise AI products such as ChatGPT Enterprise, Microsoft Copilot, AI Agents, and other Generative AI solutions. The role will be responsible for defining the AI product roadmap, identifying business use cases, monitoring product adoption and KPIs, analyzing usage and cost trends, and continuously improving AI products to deliver measurable business value. The AI Product Owner will work closely with business, engineering, architecture, security, governance, and leadership teams to ensure AI products are scalable, cost effective, secure, and aligned with enterprise goals. This position is required in one of the following locations: Lafayette, LA, Knoxville, TN, Columbia, SC, Birmingham, AL

Your future duties and responsibilities:

• Define and manage the AI product vision, roadmap, backlog, and priorities.
• Identify and prioritize high value AI use cases across business teams.
• Define and track AI product KPIs such as: User adoption and engagement Active users and usage trends Productivity improvements Token and API consumption Cost per user / application / use case Business value and ROI.
• Analyze AI product usage and provide descriptive insights to leadership.
• Identify negative or abnormal usage patterns such as excessive token usage, unnecessary LLM calls, low value usage, and underutilized licenses.
• Identify potential misuse or non compliant usage and coordinate with governance and security teams.
• Recommend cost optimization techniques including: Model selection and model routing Token reduction Prompt optimization Caching Optimizing RAG and AI agent workflows Reducing unnecessary LLM/API calls AI license optimization.
• Monitor AI platform costs and identify opportunities to reduce overall AI spending.
• Create dashboards and executive reports for AI adoption, usage, cost, ROI, and product performance.
• Gather feedback from users and continuously improve AI products and user experience.
• Work with engineering teams to support AI agents, connectors, APIs, MCP servers, and enterprise integrations.
• Ensure AI products follow enterprise security, governance, privacy, and Responsible AI standards.
• Partner with business stakeholders to measure productivity gains and business outcomes from AI adoption.

Required qualifications to be successful in this role:

• 5+ years of Experience as a Product Owner, Product Manager, or similar role managing enterprise technology products.
• Good understanding of Generative AI, LLMs, RAG, AI Agents, and Agentic AI.
• Experience with enterprise AI platforms such as ChatGPT Enterprise, Microsoft Copilot, Copilot Studio, or similar products.
• Experience defining product roadmaps, backlogs, user stories, and priorities.
• Strong understanding of AI product KPIs, adoption metrics, and usage analytics.
• Understanding of LLM token usage, API consumption, model pricing, and AI cost optimization.
• Experience creating dashboards and reports using tools such as Power BI or Tableau.
• Understanding AI integrations, APIs, connectors, MCP servers, and AI gateways.
• Familiarity with AWS, Azure, or other cloud AI platforms.
• Understanding of enterprise security, governance, access controls, and Responsible AI.
• Strong analytical, communication, and stakeholder management skills.
• Ability to translate AI usage data and technical information into clear business insights for leadership.
• Financial services or banking domain experience is preferred.

Skills:

What you can expect from us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world.