Hotel Housekeeping Associate

Job Description

Job Description

SUMMARY : 

Responsible for attending to the cleaning and stocking needs of assigned area(s) of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

• Dust, sweeps, mops, scrubs, vacuum, and clean assigned areas.
• Sweep stairwells and other areas, and attends to other special projects, as requested.
• Cleans rugs, carpets and upholstered furniture and draperies as needed.
• Empties wastebaskets; empty and cleans ashtrays.
• Transports trash and dirty linens to designated areas.
• Re-stocks paper supplies, chemical supplies in bottles, and maintains washroom supplies.
• Stocks and maintains housekeeping storage rooms.
• Routinely inspects work areas, identifying potential problems or repair needs, and notifying the Housekeeping Supervisor of maintenance to be scheduled.
• Facilitates the flow of information throughout the department by attending regularly scheduled meetings with employees on assigned shifts.
• Interacts with customers and other Casino Departments in a professional, friendly, and courteous manner.
• Properly lost tag and found items and deliver them to the Security Office, for storage.
• Adheres to performance standards, company policies and procedures, as they relate to the department.
• Ensures adherence to all OSHA regulations and internal safety policies and procedures.
• Able to read and understand Material Safety Data Sheets (MSDS) relevant to the department.
• Responsible for maintaining a consistent and regular attendance record and attendance of all mandatory training.
• Must be proficient in the proper use of cleaning equipment. Strong organizational and interpersonal skills are required.
• Must keep all assigned areas clean and sanitized as directed.
• Other duties as assigned. 

QUALIFICATION REQUIREMENTS : 

High School diploma or GED preferred, but is not required. No previous experience required.

Must be 18 years of age or older.

PHYSICAL DEMANDS / WORK ENVIRONMENT : 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The employee is occasionally required to sit and climb or balance. 

The employee must regularly lift and/or move up to 100 pounds, frequently lift and/or move up to 50 pounds. 

While performing the duties of this job, the employee works with or near moving mechanical parts and occasionally in outside-weather conditions. 

The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, extreme cold, risk of electrical shock, and vibration.

The noise level in the work environment is usually loud, and employees are exposed to secondhand cigarette smoke.

• Face-to-face / in person: High level of interaction with other employees, high with guests and low with vendors.
• Telephone interaction: Low interaction with employees, vendors, and guests.

nce and familiarity with environmental services equipment and cleaning techniques is preferred.