Customer Support Specialist

Job Description

Job Description

Sales Support Specialist – Mechanicsville

Pay: $18

Hours: 8:00am - 4:30pm

About the job

Are you the kind of person who can juggle calls, emails, and coffee without breaking a sweat? We’re looking for a Sales Support Specialist who can keep customers happy and orders flowing for one of the top names in the automotive collision repair industry .

What You’ll Do

• Handle inbound and outbound customer calls with accuracy and professionalism
• Manage and process customer orders to ensure on-time delivery
• Verify customer info and provide clear answers about products, pricing, and availability
• Follow up to make sure every customer walks away satisfied
• Work closely with the sales team to spot upselling opportunities
• Stay sharp on all our product and service details

What You Bring

• Experience in customer service or a call center preferred
• Excellent communication and multitasking skills
• Strong attention to detail
• Proficiency with Microsoft Office Suite
• Bilingual in Spanish strongly preferred
• Familiarity with automotive parts is a bonus
• Flexibility to work occasional weekends or holidays

What You’ll Get

Our company offers a comprehensive benefits package to eligible employees, including:

• 12 days of paid time off (PTO)
• 1 floating holiday
• 6 paid company holidays
• Health, dental, and vision insurance
• Generous 401K match
• Supplemental insurance options
• Employer-paid life insurance up to $50,000
• Discounts through healthcare and payroll providers

Join a team where great service still matters and your work actually makes an impact.

Interested? Apply today to connect with our recruiter, and start the conversation.