Service Technician I

Job Description

Job Description

At National Carwash Solutions (NCS), we're building the future of car wash technology with a team that's passionate about innovation and committed to excellence. Whether you're designing cutting-edge products and systems, or delivering exceptional service, your hard work helps us leave the world cleaner than we found it. Your ideas matter here. Our core values of hard work, quality, and innovation have remained constant since our founding over 50 years ago.

Why Join Us?

We've built an authentic workplace where you can bring your whole self to work. We celebrate diversity and inclusion, support work-life balance and offer comprehensive benefits including competitive wages, health coverage, a matching retirement plan and paid time off. As North America's leading provider of carwash solutions, we're committed to our mission of making life better through car washing - here, your success is intricately linked with ours.

The Service Technician I (STI) operates on-site to perform fundamental preventive maintenance and minor repairs on NCS car wash equipment and accessories. They focus on learning core troubleshooting and maintenance procedures under direct supervision, with an emphasis on safe work practices and accurate documentation.

Essential Functions:

• Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.

• Assist in replacing, repairing, or adjusting parts and systems as necessary.

• Inspect, calibrate, and check chemicals under supervision.

• Run equipment through "cycles" to ensure basic system functioning.

• Inspect equipment to ensure proper function.

• Provide basic information to customers regarding proper operation and general maintenance of equipment.

• Keep Direct Manager or Supervisor informed of all problems or difficulties.

• Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.  

• Complete work orders, expense reports, and daily/weekly time logs accurately. 

• Comply with all service policies and procedures.  

• Assist in advising customers of necessary service work and basic recommendations regarding replacement of worn or damaged parts.
• Deliver parts or supplies to customers when needed.  
• Assist in maintaining proper inventory of parts on service vehicles.  
• Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies. 

Qualifications:

• High school diploma
• Demonstrable interest and aptitude in mechanical, plumbing, and electrical work
  through school or hobby interests, including using meters and ACDC power supply.
• Ability to use basic math and writing skills.
• Clean driving record with no more than three (3) moving violations within the past 5
  years; no more than two (2) preventable, at-fault accidents within the past 5 years.
• No impaired driving convictions within the past five (5) years and no charges currently
  pending.
• Must maintain a valid driver’s license in this role.
• Ability to travel assigned geography daily.
• Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions.
• Ability to successfully work independently or within a team.
• Committed to customer satisfaction and ability to adapt/respond to different personalities.
• Basic computer skills and email communication. 

This role consists of field work. The following reflects the physical demands required to perform the essential functions safely and effectively. This list is not exhaustive and may not include all physical requirements or working conditions associated with this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• • Lifting up to 75 pounds
  • Standing and sitting for more than 6 hours a day
  • Climbing of ladders
  • Reaching with hands and arms more than 6 hours a day
  • Stooping, kneeling and crouching more than 6 hours a day
  • Exposure to different environmental conditions

Pay range $24.08 - $30.10. Qualified candidates may be considered for a Service Technician II or III position based on experience.

Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and California's Fair Employment and Housing Act (FEHA). If you require accommodation during the application or employment process, please contact HR to initiate the interactive process.

The salary range above reflects NCS's good-faith estimate of the compensation range expected to be paid upon hire for this role, in compliance with California Labor Code Section 432.3 and SB 642 (effective January 1, 2026). NCS does not inquire about or consider prior salary history in making compensation decisions.

• Incentive Pay: This position is not eligible for an annual performance-based bonus.
• Benefits: Comprehensive medical, dental, and vision; HSA/FSA; matching 401(k); Basic Life/AD and Long-term/Short-term disability.
• Paid Leave: Competitive PTO and holiday pay. Employees accrue paid sick leave in accordance with the CO Healthy Families and Workplaces Act, and the CA Healthy Workplaces, Healthy Families Act.
• Application Deadline: Applications are accepted on an ongoing basis until the position is filled.
• Career Advancement: NCS is committed to internal growth; successful candidates may have opportunities to advance into HR Management or specialized leadership tracks.

Transportation:  This position involves the regular operation of a company-provided vehicle. Driving is an essential function of this role to provide service to various business locations in a manner that cannot be comparably performed via alternative transportation. Candidates must:

• Possess and maintain a valid California Driver’s License.  
• Maintain a clean driving record that meets the NCS policy.  
• Consent to and participate in the California DMV Employer Pull Notice (EPN) Program for ongoing monitoring.

National Carwash Solutions is an Equal Opportunity Employer.

• Fair Chance Hiring: NCS will consider for employment qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and applicable local ordinances.
• E-Verify: NCS participates in E-Verify to confirm employment eligibility
• Privacy: California residents can review our Applicant Privacy Notice regarding data collection.

This job description outlines the general nature and level of work expected but is not an exhaustive list of all responsibilities, duties, and skills required. The employer reserves the right to modify job duties, responsibilities, and activities at any time with or without notice as business needs arise.