Pharmacy Technician

Job Title: Pharmacy Technician – REMOTE Schedule: Monday – Friday, 8:00 AM – 8:00 PM CT (8-hour shifts) Training Schedule: Monday – Friday, 8:00 AM – 4:30 PM CT (6 weeks, mandatory attendance) Location: Remote (Work From Home) Position Summary The Pharmacy Technician is responsible for handling inbound calls from members, providers, and other stakeholders. This role involves assisting with the criteria-based prior authorization process, ensuring accurate documentation of all approvals and denials, and transferring all clinical inquiries to licensed pharmacists. Candidates must be able to work in a HIPAA-compliant, distraction-free environment and meet technical requirements for internet connectivity. Key Responsibilities Provide professional phone assistance to members, providers, and others regarding prior authorizations. Document all interactions, approvals, and denials in a complete, accurate, and timely manner. Transfer clinical questions and judgment calls to pharmacists when appropriate. Utilize Microsoft Teams, Outlook, and other MS Office applications for daily communication and task completion. Maintain confidentiality and adhere to HIPAA compliance requirements at all times. Participate fully in mandatory training sessions to ensure compliance with policies and procedures. Qualifications Required: High School Diploma or GED (verifiable). Preferred: At least 1 year of experience as a pharmacy technician in an administrative or support role. Preferred: Active Pharmacy Technician Certification (state or national level) or Pharmacy Technician Trainee License. Strong computer proficiency, including MS Teams, Outlook (required), and Word/Excel (helpful). Excellent verbal and written communication skills. Ability to focus and work uninterrupted for full shift hours in a quiet, private workspace. Additional Requirements Must provide proof of internet speed (minimum 25 Mbps download, 3 Mbps upload). Must complete and submit results of a basic computer skills test. If applicable, provide a screenshot of Pharmacy Technician License/Certification at the top of the resume. Prior CVS/Aetna employment must be disclosed, including manager name (rehire form required if applicable). If you are interested, please send an up-to-date resume to View email address on click.appcast.io INDJP Job Type: Full-time Enter medication orders/prescriptions into the pharmacy computer system Reading medication orders and prescriptions Prepare prescriptions for verification by pharmacist File pharmacy prescriptions in the appropriate files Organize medications for pharmacist to dispense by reading medication orders and prescriptions Enter prescription data into pharmacy software Fill prescription books or new prescriptions Stock the pharmacy medications and supplies Obtain from the prescription file prescriptions Submitting medication inventory requests to pharmacist Reporting any issues with missing pharmacy medications and supplies medications Prepare medications under supervision of pharmacist Dispensing prescription medication and preparing for pharmacist verification (PV2) Assist the pharmacist in medication compounding Perform pharmacy and medication unit inspections Receive drugs and stock pharmacy Enter critical patient prescription data into pharmacy information system Performing basic pharmacy technician duties Entering new prescription in pharmacy software system Repackag medications for checking by pharmacist