CSR

We are seeking a friendly, reliable, and motivated Client Service Representative to join our veterinary team! As the first point of contact for our clients, you will play a vital role in delivering exceptional customer service and supporting the smooth daily operations of our clinic.

Position: Full-Time/Part-Time
Schedule: Must be available to work 3-4 days per week and arrive on time consistently.

Responsibilities Include:
- Greeting clients and pets with a positive, professional demeanor
- Checking clients in and out efficiently
- Scheduling appointments and managing the calendar
- Processing payments and maintaining accurate records
- Answering phones and responding to messages promptly
- Maintaining a presence on the floor and minimizing extended time away from assigned duties
- Assisting the team with administrative and customer service needs as they arise

Ideal Candidate Traits:
- Strong work ethic and willingness to work hard
- Excellent communication and customer service skills
- Positive attitude and ability to stay calm under pressure
- Reliable, professional, and a strong team player
- Detail-oriented with the ability to multitask in a fast-paced environment
- Previous veterinary or medical office experience is a plus, but not required

Benefits May Include:
- Employee pet discounts
- Paid training
- Advancement opportunities
- Supportive team environment

If you love helping people and their pets and are looking for a workplace where dedication and teamwork are valued, we'd love to hear from you!

**How to Apply:**
Please submit your resume and a brief cover letter explaining why you'd be a great fit for our team.

* Applicant must be able to work 3-4 days weekly (25-36 hours/8-10 hrs daily), Monday through Friday (closed on weekends)/* 2-3 shifts would likely be 7:30/8a-5:30p/* Thursday evening shift would be 10/12p-7:30p/ * Must have the ability to work a full shift./* Only considering part-time candidates that have a consistent, long term, set schedule, that will not change frequently.
36 hours weekly